Location
Tamworth, Staffordshire
Description
Join us on our journey.....
We are looking for a Sales Coordinator to join our team based in Tamworth on a fulltime permanent contract. This is an office based role Monday - Friday 09:00 – 17:30.
At Instarmac we pride ourselves on our open communication. We have a thriving family culture and work ethos where everyone is valued and rewarded for what they do.
We are offering a competitive starting salary with opportunities to earn additional target bonuses as well as the following fantastic benefits:
* Performance Profit Related Bonus (PPRP) - a discretionary bonus of around 8% of salary paid annually.
* Up to 29 days annual leave
* 5-7.5% pension contribution
* Private medical cover
* Life Cover & Income Protection
* Dental cover plan
* Free use of holiday homes in Tenerife, Padstow and St Ives with subsidised petrol / flight costs.
* Charity events, match funding and volunteering opportunities
* An extensive EAP suite to support health and financial wellbeing
* Retail discounts and savings
The Sales Support Coordinator primary role will focus on order processing for our Ultra brands, working with a portfolio of customers by providing exceptional consultative insights to anticipate specific customer needs and increase sales. As a Sales Coordinator you will also enhance the customer experience and support their business by proactively identifying opportunities for up-selling and cross-selling.
Duties
How you will make the difference.......
* Contributing towards company targets by way of meeting and/or exceeding set sales targets as an individual and contributing to the teams through order processing and customer aftercare.
* Managing a portfolio of accounts to achieve long-term success by developing positive relationships with customers. Act as a consultative partner to anticipate customers’ current and future needs to generate orders.
* Following up samples and quotations, converting these to sales.
* Ensuring accounts are constantly aware of active promotions available, following up and generating new business through own initiative, social media and marketing activity to increase sales.
* Resolving conflicts, taking ownership and providing solutions to customers in a timely manner.
* Managing a dedicated Area Sales Manager's diary; ensuring customers are visited on a regular basis.
* Using internal tools and systems to manage the day to day running of your data, ensuring systems are maintained and updated at all times.
* Liaising with other departments including Transport, Accounts, Marketing, Laboratory and Production.
* Creating KPI and tracker reports as required by the business.
* Undertaking duties in accordance with all relevant management systems and controls.
* Suggesting actions to improve sales performance and identifying opportunities for personal growth in order to promote products with greater understanding and confidence.
Requirements
What you will need:
Excellent data entry and administration skills
* Proven experience of working in a customer sales partnering role and able to demonstrate results.
* Ability to deliver excellent consultative advice to improve the customer experience and their business to generate sales.
* Excellent interpersonal skills and rapport building skills.
* Ability to translate customer account history into opportunities to up-sell and cross-sell.
* Knowledge of CRM software (or equivalent) and MS Office, (MS Excel in particular).
Desirable:
* Previously gained sales experience within a similar industry.
* Understanding of sales performance and ability to work to targets.
If this sounds like you, we would love to hear from you!
Application Details
To apply for this position - please email us at careers@instarmac.co.uk
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