Job summary
An exciting opportunity is available for a Band 2 Maternity Care Assistant (MCA) to join our small and friendly team in Antenatal Clinic in Redditch.
The primary role of the MCA is to assist, support and work in collaboration with the midwife and the wider multidisciplinary team; in order to provide a safe and holistic approach to women centred care.
Main duties of the job
1. Develops and maintains positive relationships, respects the woman's and her families wishes, with kindness, compassion and empathy.
2. Should be trustworthy, provide woman centred care and support, and take ownership for mistakes by reporting concerns or errors to a registered practitioner in a timely manner.
3. Recognises the Maternity Care Assistants scope of practice within national frameworks and demonstrating NHS Constitution values, asking for guidance when unsure. This will ensure they are working within their competency, demonstrate a professional manner and guarantee care planning is in line with national and local guidance to avoid harm.
4. Understands main principles of team working and can define their own role and role of others.
UKVI Sponsorship
We are not able to offer UKVI sponsorship for these Band 2 Maternity Care Assistant roles, so please consider this when making an application.
About us
Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.
Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester
Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
Our objectives are simple:
5. Best services for local people
6. Best experience of care and best outcomes for our patients
7. Best use of resources
8. Best people
Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.
We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.
Job description
Job responsibilities
9. The primary role of the Maternity Care Assistant (MCA) is to assist, support and work in collaboration with the midwife and the wider multidisciplinary team; in order to provide a safe and holistic approach to women centred care.
10. The midwife is ultimately responsible for the care of the mother and her new-born(s), and it is under the direct or indirect supervision of the midwife that the MCA assists with and provides personal care following completion of any relevant or appropriate training. The employee will be provided with appropriate training for the clinical setting in which they are working. These settings include antenatal inpatient or outpatient care, intrapartum inpatient care and postnatal inpatient and outpatient care.
11. The post holder is expected to undertake a set of defined competencies. Support will be given to employees to further develop their skills and explore pathways for progression where appropriate.
12. This job description is directly linked to The Maternity Support worker Competency, Education and career Development Framework set out by Health Education England (HEE)
13. This may be particularly relevant to employees who are looking to progress them for entry into further study.
Main Duties and Responsibilities:
14. Develops and maintains positive relationships, respects the woman and their families wishes, with kindness, compassion and empathy.
15. Should be trustworthy, provide woman centred care and support, and take ownership for mistakes by reporting concerns or errors to a registered practitioner in a timely manner.
16. Recognises the Maternity Care Assistants scope of practice within national frameworks and demonstrating NHS Constitution values, asking for guidance when unsure. This will ensure they are working within their competency, demonstrate a professional manner and guarantee care planning is in line with national and local guidance to avoid harm.
17. Understands main principles of team working and can define their own role and role of others.
Administrative Duties:
18. Ensure and participate in tracking, obtaining, and filing clinical records as required in line with local information governance and in accordance with legal requirements to maintain confidentiality and data protection
19. Keeps complete, clear, accurate and timely records, utilizing digital platforms where required
20. Provide administrative support to the maternity team, both in the hospital and community settings.
21. Professional Attitudes and responsibilities
22. Convey an approachable and professional manner to all mothers and their families
23. Demonstrates an awareness of discriminatory attitudes and challenges this behaviour, with particular reference to age, disability, gender reassignment, marriage, civil partnership, pregnancy, race, religion, sex and sexual orientation. This will ensure they promote equality.
24. Is aware of legal and ethical responsibilities in relation to own role including the need to work in ways agreed by the employer
25. Does not project own experiences and values onto other and demonstrates understanding of own role and contribution in creating inclusive, equitable care Is aware of organisational aims, objectives, policies and values that relate to the MCA role.
26. Recognises the importance of maintaining own health, wellbeing and resilience to ensure that personal performance and judgement is not affected by ill-health.
27. Ensure that knowledge of local safeguarding policy and procedure is maintained. Understands and follows principles of safeguarding and protection and adheres to local security procedures.
Safe Environment:
28. Ensure own actions promote a positive and safe environment. This includes checking the clinical area for hazards, ensuring the working order of equipment, reporting any concerns, faults or breakages to the appropriate person in a timely manner.
29. Demonstrates the ability to respond flexibly to needs of the working environment.
30. Demonstrates safe and evidence based practice in all skills and procedures stated within job description. Ensure that each woman feels safe and knows how to access support if required.
31. Uses a range of techniques for infection prevention and control. Using PPE as required. Act responsibly in respect of colleagues health, safety and welfare following safety at work guidance and protocol.
32. Ensure the cleanliness of equipment in all clinical and non-clinical areas.
33. Ensure adequate stock levels are maintained in all clinical settings, and equipment is available; escalate any depletion of stock or resources in a timely manner. Assist in stocking up and cleaning all equipment if required.
34. Report any incidents using the local risk management reporting system and escalate such incidents appropriately and in a timely manner. To ensure they are following local health and safety guidance. Understands the importance of following standard operating procedures, protocols, policies and guidelines to promote safety.
35. Understands the importance of courage and candour, recognizing and reporting behaviours or errors that could result in poor outcomes for women and their families
Care of the Woman
36. Escort women and their families between clinical areas as required
37. Assist with the admission, orientation and discharge of women and their babies in accordance with local policy and guidance.
38. Communicate respectfully, effectively and timely manner when speaking with women and the wider MDT, utilising verbal and non-verbal skills
39. Understand and gains valid consent prior to action or providing care.
40. Manages delegated tasks effectively and in a timely manner for which they have received training, ensuring basic care needs for women and babies are met. Reports completion of tasks and any finding to an appropriate practitioner
41. Assists in effective care planning and evaluation by sharing relevant information in a timely manner with members of the MDT
42. Understands the benefits of continuity of carer and how this applies within own role
43. Recognises and responds to signs of discomfort and anxiety or concerns raised by promptly reporting them to an appropriate practitioner
44. Support women during clinical procedures and act as chaperone when requested to do so by the midwifery or obstetric team.
45. Shares knowledge and teaches skills that empower women and their families to safely and effectively care for themselves
46. Provide support with personal care to labouring women if asked to do so, and under the supervision of the midwife.
47. Assist in the maintenance and understand the principles of good bladder care, such and hydration and to document accurately the fluid balance if applicable to area.
48. Assist women with mobilisation following surgical procedures under direction of the midwifeif applicable to area.
49. Notices vulnerability, changing or additional needs and reports these to a suitably qualified colleague to take forward
50. Obstetric and Neonatal Emergencies:
51. Recognises and acts upon within own parameters of competence any abnormal events or emergencies, escalating to the multidisciplinary team through the appropriate means, in a timely manner.
52. Where a registered practitioner is not present, they should initiate immediate first aid whilst awaiting arrival of appropriately qualified practitioner.
Health Promotion and Screening
53. Directs queries regarding local and national services to support women and their families to aa suitably qualified colleague to take forward
54. Assists in the preparation of the woman and her family for screening activities and immunisations
55. To seek support from a qualified practitioner when a women shows a desire to make changes to health behaviours
56. To be aware of and understand the current policy and service frameworks for mental health ( Capacity Act, Deprivation of Liberty Safeguards and Mental Health Act).
57. Understands the aims and principles of health promotion, protection and improvement. This will include; social and cultural influences, individual circumstances, capabilities, behaviours and lifestyle choices that impact health outcomes
58. Appreciates the importance of recognizing and supporting physical and emotional health and wellbeing and actively encourages women and their families to talk about health and wellbeing and escalate to midwife to enable appropriate care pathway
Infant Feeding ( if applicable to area)
59. Be able to describe the key practices that facilitate the initiation and have the knowledge and skills to support maintenance of breastfeeding
60. Understand and have an overview of circumstances which can affect lactation and breastfeeding and be able to support mothers to overcome common challenges and make appropriate referrals when necessary ( midwife/health visitor/infant feeding lead)
61. Be able to support parents who formula feed to do so responsively and as safely as possible including minimising the risks, to make up feeds as safely as possible, how to sterilise equipment, how to hold a baby and pace the feeds.
62. Importance of skin-to-skin contact to support infant feeding and how to facilitate this within practice promoting responsive feeding to feeding cues
63. Understanding principles and mechanisms of attachment and positioning for effective feeding in line with BFI standards
64. Observe the overall wellbeing of the new-born and escalate any concerns to named midwife or multi-professional team in a timely manner.
65. Provide practical support and transition to parenthood for new parents when caring for their new-born, whilst promoting safety, bonding and teaching parenting skills.
Person Specification
Experience
Essential
66. Previous experience of working with members of the public
Desirable
67. One years formal maternity care experience in a hospital
68. Experience of using hospital patient record system
69. Experience of working in an acute hospital setting
70. Experience of providing high quality care
Qualifications
Essential
71. GCSE Maths and English Grades A-C, Levels 4-9, Functional Skills Level 2 or equivalent
72. NVQ Level 2 in Health care or equivalent experience
73. Commit to undertake in-house training
Desirable
74. Foundation Degree Maternity Pathway
75. Care certificate
76. Administrational experience