G4S Facilities Management we have an exciting opportunity for a Soft Services Duty Manager to join our team on a full-time, permanent basis based at Churchill Hospital, Oxford. We are looking for a dynamic and reliable individual who will work as part of the FM team undertaking a range of duties comprising of, porterage, domestic services, front of house and security in a healthcare environment as part of a rota, which provides 24/7 support to the Soft FM teams and Head of Soft FM. Responsibilities
* Support the Head of Soft FM, Domestic Manager, and Porterage Manager in Soft FM Services, acting as Deputy when needed.
* Act as primary liaison with internal and external stakeholders to ensure an effective and cooperative working partnership.
* Manage and monitor performance of Soft FM Services whilst on duty.
* Ensure adherence to contractual SLAs and KPIs.
* Monitor the Concept system Open Task Report daily, ensuring all tasks are logged in line with agreed protocols.
* Provide advice on contract interpretation and implementation.
* Be responsible for COSHH and ISO compliance (Appointed in SHE Matrix).
* Undertake Accident Investigation reporting and closure, plus Level 3.
* Enforce company policies for Soft FM contractor procurement to satisfy contracts.
* Maintain and update Safe Systems of Work and Procedures for contractors to minimise environmental impact and ensure safe practices.
* Manage and be responsible for the update and maintenance of risk assessments and method statements by site/contractor staff in scope.
* Maintain competencies in and provide appropriate advice and guidance to contractors/employees/management to ensure a safe working environment and compliance with H&S.
Essential
* Operational experience within Facilities Management in a healthcare environment (Soft FM).
* Line management/ Supervisory experience.
* Working to service performance KPIs.
* Budget management.
* Knowledgeable of relevant Health & Safety, Risk Assessments, Method Statements and Permit to Work procedures.
* Experience of CAFM system.
* IT literacy in MS Office Suite and Google.
While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below;
* 25 days holiday plus bank holidays.
* Progression, training and development catered to you.
* Refer A Friend incentives.
* Company pension scheme with employer contributions.
* G4S Life Assurance Scheme.
* Subsidised healthcare plan.
* Charity work- Match-IT and Payroll Giving.
* Confidential Counselling Services.
* 24/7 support specialising in health and medical.
* Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.