Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.
At Diebold Nixdorf, we drive connected commerce, transforming the way people handle financial and retail transactions worldwide. Our rich legacy spans over 160 years, and we pride ourselves on innovation, integrity, and the continuous pursuit of excellence. With a strong global presence and a reputation for high-quality customer service, Diebold Nixdorf is a company where you can grow and make a real impact.
We are recruiting for two exciting opportunities at our Flagship Hub, in Milton Keynes. As the Team Leader, you will oversee the day-to-day operations and maintaining exceptional standards. You will lead by example, fostering a culture of teamwork, professionalism, and continuous improvement. You will provide guidance and direction to the Repair Technician group.
You will manage the team's productivity to repair and test mechanical and electro-mechanical assemblies and sub-assemblies, and that our high standards are consistently achieved on technical, product and quality requirements. You will also ensure that the teams have the required drawings, sketches, wiring diagrams and written and oral instructions to understand and perform repair and/or test activity.
Responsbilities:
Provides day-to-day, frontline supervision for an assigned team of Repair Technicians.
Allocates assignments, establishes work priorities and monitors performance.
Supervises team activity, including that associated with: Identification, isolation and correction of product malfunctions.
Product and equipment disassembly, cleaning and refurbishment.
Generation and maintenance of test reports, logs, documentation and test equipment.
Identifies opportunities for department-wide improvement and communicates with management to propose changes as appropriate.
Communicates, implements and supports process change initiatives as directed by management.
Acts as key escalation point for team technical and process issues and oversees ongoing problem resolution.
Ensures compliance with company policies, ESD, quality and safety requirements.
Qualifications:
Bachelor's Degree or equivalent work experience required.
Has solid experience working as a Senior Technician/Senior Engineer/ Manager/Supervisor or Team Leader.
Proven experience in managing and coaching teams.
Typically has 4-6 years of experience ideally working in the Repair/Technical/Engineering sectors.
Strong communication skills
Knowledge of the 5S
Has proficient MS Office skills
What we offer:
Career Progression encouraged and promoted.
Great remuneration package.
25 days holiday, plus Bank Holidays.
Pension.
Private medical cover.
Life Assurance.
Free Site Free Parking.
Access Controlled Building to provide a safe and secure environment.
Centralized location with easy access.
Uniform provided
Rest Area with Pool Table / Football Table / Television and all amenities to make breakfast / lunch (Microwave, Fridge, Kettle, Toaster), Vending Machines.
Training provided for each of the roles performed (Staging, Repair, Logistics).
Access to the training platform - approx. 8,000 training courses (including certified training).
Employee referral program.