Field Service Engineer North East
Field Based in the North East of England
We're leading the transition to zero-emission mobility.
Alexander Dennis is a global leader in the design and manufacture of double deck buses and is the UK’s largest bus manufacturer.
At Alexander Dennis, and across NFI and our family of brands, we are helping to save the planet. Through our Sustainability Pledge, which guides our daily actions and long-term planning, we are passionate about creating a better product, a better workplace, and a better world.
Are you ready to embrace the challenge? Come build the future with us and apply directly to your dream job!
POSITION SUMMARY:
Join Alexander Dennis as a Field Service Engineer in the North East and help us shape the future of eco-friendly transport! You'll be responsible for keeping our cutting-edge buses on the road, diagnosing and repairing vehicle issues, performing both reactive and preventative maintenance, and ensuring all paperwork is completed efficiently. We're seeking someone with experience in buses or heavy vehicles, skilled in electrical diagnostics and mechanical repairs, and ready to take on a flexible, hands-on role. If you're passionate about making a difference and excited to work on the latest green technologies, we’d love to hear from you!
WHAT YOU WILL DO:
* Ensure maximum vehicle availability for our customers throughout the North East of England.
* Diagnose problems and complete repairs in a health and safety conscious manner at customer sites.
* Perform reactive and preventative maintenance activities as per documented schedules and standards on the whole vehicle.
* Complete paperwork (service worksheets, timesheets, warranty claims) to ensure jobs can be closed and invoiced in a timely manner.
* Maintain responsibility for ensuring your van is fully equipped with tools and parts daily.
* Work a 40-hour week, with hours of operation typically between 05:00-20:00, communicated by your line manager.
* Work on and learn about various vehicle drivelines, including battery electric, hydrogen fuel cell, diesel and diesel hybrid.
WHAT YOU NEED TO BE SUCCESSFUL:
* Experience in the maintenance and repair of buses or heavy goods vehicles, including body, electrical, and mechanical or a complete PSV or HGV apprenticeship.
* Electrical diagnostic skills, ideally using Multiplex systems.
* Comfortable with diagnosing and repairing engines, transmission issues, and compressed air systems.
* Time served PCV/LGV Technician with a recognised qualification such as City & Guilds, BTEC or similar or equivalent experience.
* Dependable, punctual, and reliable with a customer-focused mindset, focusing on quality and accuracy.
* Excellent self-organising and planning skills, and a professional manner at all times.
* A degree of flexibility is required, with overtime payment for additional hours worked.
* Computer literate and able to use Microsoft packages.
* A Full UK Driving License.
WHY JOIN OUR TEAM:
* 40-hour working week with opportunities for overtime paid at enhanced rates.
* Flexible working options and a half day on a Friday.
* Access to training and development programmes.
* Generous annual leave, with increased entitlement as your tenure grows.
* Enhanced maternity pay.
* Pension scheme.
* Free on-site parking.
* Employee referral program with attractive rewards.
* Long Service Recognition.
* Health & Wellbeing events.
* Company sick pay.
* Opportunities for STEM Ambassador volunteer work.
* Death in Service benefit.
* Employee Assistance Program.
* Cycle to Work scheme, discounted gym memberships, and regular meditation sessions.
NEXT STEPS:
If this sounds like you, and you’re interested in coming ‘aboard’, then we would love to hear from you. Please complete our online application form and attach your CV!
We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences.
If you are an internal applicant, you have a responsibility to inform your current line/department manager and local human resources representative before applying for the role.
Due to the volume of vacancies and applications, we prefer that you submit your application online. If you require an alternative method of applying, please give us a call on +44 1324 621 672 or send an email to careers@alexander-dennis.com
#J-18808-Ljbffr