Description
We have been retained by a business who are looking for an Internal Sales Administrator to join the team, based in Accrington.
Part time – 3 days a week.
Full time - 4/5 days a week.
Key Responsibilities
* Efficiently process customer orders ensuring details are entered into the system accurately and delivered with the correct documentation.
* Respond to customer queries on availability of product, expected shipping dates and invoices.
* Liaise within internal departments to ensure customer time frames are met.
* Ensure customer/order records are complete with updated information regarding delivery issues, amendments, changes to customer requirements.
* Raise Purchase Orders for export transport and liaise with hauliers regarding collection and delivery dates.
* Prepare Commercial invoices, Packing Lists, Customs Documents and any other relevant export documentation.
* Support the Internal Sales Manager and Sales Team to compile weekly and monthly sales reports.
Knowledge/Experience
* Ability to work independently and as part of a team in a fast-paced environment.
* Confident, clear and polite on the phone and able to take phone calls from customers.
* Able to organise work with what needs to be done.
* Strong communication skills.
* Competent on Microsoft included Word and Excel.
Salary & Benefits
* £26,500 (FTE) – based on 23 hours pro-rata will be £16,000
* 25 Days Annual Leave + Bank Holidays (Pro-rata)
* Pension via salary sacrifice up to 7% matching contribution
* Life Assurance
* Employee benefits portal