Our client is looking for an experienced IT Technician. Serving as the first point of contact for IT support within their organisation. This is a full-time position working Monday to Friday 9am to 5pm.
Duties and Purpose of the role:
• Installing, configuring and maintaining software and hardware components of computer and network systems.
• Diagnosing and troubleshooting software and hardware issues.
• Repairing and replacing damaged computer and network components.
• Ensuring the security of client and server computers by installing and upgrading antivirus and firewall software.
• Supporting people whenever they encounter challenges with computers and network devices.
• Maintaining and updating technical documentation regularly.
• Testing new hardware and software before full-scale installation.
Essential Skills and Responsibilities:
• Full Drivers License and own car; must be willing to use own car for work and get Business Insurance.
• Knowledge of servers, Windows 2016/2019/2022, Windows Server Services & Configurations.
• Knowledge of Windows/Mac OS systems and strong ability to diagnose and support clients.
• Fault finding and fault diagnosing processes and ability to find the root cause problem.
• Hyper V and other virtualisation solutions.
• Networking and routers, configurations, WAN networks, Broadband Connection including FTTP, LTE, Point to Point & Fibre Leased Lines, networking devices.
• Office 365 and Azure knowledge, hybrid setup and fully cloud-base.
• Office 365 subscription knowledge and ability to determine best subscription for each scenario.
• Antivirus, ransomware, EDR & security solutions.
• Willing to adapt to our office environment, visiting customer sites in different industries and work effectively within the team.
• Knowledge and exposure to setting up and maintaining VoIP systems, Domain Hosting – DNS and Web Hosting.
• Adaptability to pickup Internal Administration such as creating Quotes, Purchase Orders and Job Sheets.
Desirables:
• CCTV configuration.
• Cisco exposure.
• Ubiquiti exposure.
• Evidence of Microsoft/professional body certifications (Not essential).
• Fibre cabling and planning.
• Cat6 Data Cabling and planning.
Candidate Requirements:
• Must be clearly spoken with good written and spoken English/Math skills (Good attention to detail).
• Must be reliable, smart and presentable at all times.
• Polite and professional with Staff and Customers at all times.
• Willing to learn and develop and progress within the company.
Please apply via CV and call Tina for more details on 03301755785.
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