Job summary Lead Practice Nurse Salary: £23.50 to £27.50 per hour, depending on experience Hours: 30 to 37.5 hours per week Location: Cirencester and Tetbury An exciting opportunity has arisen at our established and busy practice for a Lead Practice Nurse. Phoenix Health Group is a large, busy and expanding Practice of 12 GP Partners that has a reputation for providing excellent care to its 24,500 patients. The Practice has a highly committed and friendly team of GP Partners, salaried GPs, Allied Health Professionals including Advanced Nurse Practitioners, Urgent Care Practitioners a Clinical Pharmacist, a multi-skilled Practice Nursing team and our management and administrative teams. Located over five sites in a semi-rural location, including Dispensaries at Tetbury and Kemble and a surgery at the Royal Agricultural University, we are an innovative practice with an excellent CQC rating for our older and younger persons patient care. Main duties of the job The ideal candidate will have: Registration with the Nursing and Midwifery Council Post-graduate diploma or degree (Chronic Disease Management) Experience of working in a primary care environment Experience of leading a nursing team in a primary care environment Experience of chronic disease management Ability to work as a team member and autonomously Experience of working as a practice nurse or community nurse Experience of infection prevention and control measures Excellent communication and interpersonal skills Effective time management (planning and organising) Ability to follow clinical policy and procedure Please see the Job Description and Person Specification for further details. Benefits include: Paid Professional fees as appropriate. NHS Pension Scheme, Cycle to Work scheme, regular team meetings and biannual team morale building days and other social events. About us The Practice has a highly committed and friendly team of GP Partners, salaried GPs, Allied Health Professionals including Advanced Nurse Practitioners, Urgent Care Practitioners a Clinical Pharmacist, a multi-skilled Practice Nursing team and our management and administrative teams. Located over five sites in a semi-rural location, including Dispensaries at Tetbury and Kemble and a surgery at the Royal Agricultural University, we are an innovative practice with an excellent CQC rating for our older and younger persons patient care. Date posted 05 November 2024 Pay scheme Other Salary £23.50 to £27.50 an hour Depending on experience Contract Permanent Working pattern Full-time, Part-time Reference number A0270-24-0031 Job locations 9 Chesterton Lane Cirencester Gloucestershire GL7 1XG Phoenix Tetbury Long Street Tetbury Gloucestershire GL8 8AA Job description Job responsibilities JOB DESCRIPTION JOB TITLE: Lead Practice Nurse REPORTS TO: Partner Primary key responsibilities The following are the core responsibilities of the Lead Practice Nurse. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels: Clinical Responsibilities: To act as the Practice Infection Prevention Control (IPC) lead and to work to the IPC Policy providing audits, training, support and evidence of compliance. To produce the IPC annual statement and ensure adherence to it. To assess the needs of patients ensuring the provision of healthcare is appropriate, incorporating evidence-based practice. To develop, implement, embed and train colleagues where required on health promotion and wellbeing programmes. To ensure adequate skills coverage within the nursing team, providing or organizing training where required to meet the needs of the practice population. To cultivate a culture within the nursing team of identifying, managing and supporting patients at risk of developing long-term conditions, preventing adverse effects to patients health. As required, to provide routine nursing care to patients in accordance with clinical based evidence, NICE and the NSF, diagnosing and managing acute and chronic conditions as required, requesting pathology services and processing results as appropriate. To refer patients, as appropriate to other services. To ensure the practice is compliant and up to date with all PGDs and PSDs, maintaining a register and updating it. To work with the Senior Management Team and Partners to develop, set up or amend clinics as required to meet the continual requirements of the practice population. Lead on and supervise the accurate recording of consultations within patient records within the nursing team. To ensure read codes are used effectively by all members of the nursing team, providing training where required and actively monitoring usage to ensure accurate practice payments. To work with the Senior Management Team and Partners to implement well-organised and efficient vaccination programmes for adults and children that meet the need of the practice population. To delegate clinical responsibilities appropriately (ensuring safe practice and the task is within the scope of practice of the individual) To be a proactive member of the practice clinical team, offering clinical perspectives in decision making and ensuring the practice nursing team are working in an efficient manner. Support the clinical team with the reviewing and implementation of practice policies and protocols. Develop and review audit protocols and process for the practice, effectively utilising the audit cycle Arrange the servicing and calibration of the relevant clinical equipment and maintain records. Work with the Senior Management Team to ensure compliance with Enhanced Services. Support and participate in shared learning within the practice in order to improve patient care, participating in reviews of near miss and significant events and disseminating feedback and learning to the team. Continually review clinical practices, responding to national policies and initiatives where appropriate Team Lead Responsibilities: Coordinate the nursing team rota, ensuring sufficient staff are available to meet patient needs. Work with the Practice Manager and HR Compliance Lead in the advertising, interviewing and employment process of new members of the nursing team. Process annual leave requests and arrange appropriate cover. Act as first point of contact for absence reporting within the team and work to find cover for the clinics where possible. Complete Return to Work interviews. Authorise Overtime forms. Complete staff reviews including annual appraisals and work with the Senior Management Team / Partners to action any matters arising. Organise Nurse PLTs, maximizing the time for learning and maintenance of skills and communicating changes. Work with the Senior Management Team / Partners to monitor and maintain nurse/HCA/Phlebotomy appointment capacity to meet the needs of the practice. Personal: Maintain good working relationships. Take reasonable care of his/her own safety and that of other persons who may be affected by his/her act or omission. Co-operate with the practice team members to adhere to statutory regulations/policies, codes of practice and safety rules. Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health and Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health and Safety Policy, to include: Using personal security systems within the workplace according to practice guidelines. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. Making effective use of training to update knowledge and skills. Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards. Reporting potential risks identified. Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development. Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Quality: The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance. Work effectively with individuals in other agencies to meet patients needs. Effectively manage own time, workload and resources. Communication: The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members. Communicate effectively with patients and carers. Recognise peoples needs for alternative methods of communication and respond accordingly. Contribution to the Implementation of Services: The post-holder will: Apply practice policies, standards and guidance. Discuss with other members of the team how the policies, standards and guidelines will affect own work. Participate in audit where appropriate. Job description Job responsibilities JOB DESCRIPTION JOB TITLE: Lead Practice Nurse REPORTS TO: Partner Primary key responsibilities The following are the core responsibilities of the Lead Practice Nurse. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels: Clinical Responsibilities: To act as the Practice Infection Prevention Control (IPC) lead and to work to the IPC Policy providing audits, training, support and evidence of compliance. To produce the IPC annual statement and ensure adherence to it. To assess the needs of patients ensuring the provision of healthcare is appropriate, incorporating evidence-based practice. To develop, implement, embed and train colleagues where required on health promotion and wellbeing programmes. To ensure adequate skills coverage within the nursing team, providing or organizing training where required to meet the needs of the practice population. To cultivate a culture within the nursing team of identifying, managing and supporting patients at risk of developing long-term conditions, preventing adverse effects to patients health. As required, to provide routine nursing care to patients in accordance with clinical based evidence, NICE and the NSF, diagnosing and managing acute and chronic conditions as required, requesting pathology services and processing results as appropriate. To refer patients, as appropriate to other services. To ensure the practice is compliant and up to date with all PGDs and PSDs, maintaining a register and updating it. To work with the Senior Management Team and Partners to develop, set up or amend clinics as required to meet the continual requirements of the practice population. Lead on and supervise the accurate recording of consultations within patient records within the nursing team. To ensure read codes are used effectively by all members of the nursing team, providing training where required and actively monitoring usage to ensure accurate practice payments. To work with the Senior Management Team and Partners to implement well-organised and efficient vaccination programmes for adults and children that meet the need of the practice population. To delegate clinical responsibilities appropriately (ensuring safe practice and the task is within the scope of practice of the individual) To be a proactive member of the practice clinical team, offering clinical perspectives in decision making and ensuring the practice nursing team are working in an efficient manner. Support the clinical team with the reviewing and implementation of practice policies and protocols. Develop and review audit protocols and process for the practice, effectively utilising the audit cycle Arrange the servicing and calibration of the relevant clinical equipment and maintain records. Work with the Senior Management Team to ensure compliance with Enhanced Services. Support and participate in shared learning within the practice in order to improve patient care, participating in reviews of near miss and significant events and disseminating feedback and learning to the team. Continually review clinical practices, responding to national policies and initiatives where appropriate Team Lead Responsibilities: Coordinate the nursing team rota, ensuring sufficient staff are available to meet patient needs. Work with the Practice Manager and HR Compliance Lead in the advertising, interviewing and employment process of new members of the nursing team. Process annual leave requests and arrange appropriate cover. Act as first point of contact for absence reporting within the team and work to find cover for the clinics where possible. Complete Return to Work interviews. Authorise Overtime forms. Complete staff reviews including annual appraisals and work with the Senior Management Team / Partners to action any matters arising. Organise Nurse PLTs, maximizing the time for learning and maintenance of skills and communicating changes. Work with the Senior Management Team / Partners to monitor and maintain nurse/HCA/Phlebotomy appointment capacity to meet the needs of the practice. Personal: Maintain good working relationships. Take reasonable care of his/her own safety and that of other persons who may be affected by his/her act or omission. Co-operate with the practice team members to adhere to statutory regulations/policies, codes of practice and safety rules. Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health and Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health and Safety Policy, to include: Using personal security systems within the workplace according to practice guidelines. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. Making effective use of training to update knowledge and skills. Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards. Reporting potential risks identified. Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development. Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Quality: The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance. Work effectively with individuals in other agencies to meet patients needs. Effectively manage own time, workload and resources. Communication: The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members. Communicate effectively with patients and carers. Recognise peoples needs for alternative methods of communication and respond accordingly. Contribution to the Implementation of Services: The post-holder will: Apply practice policies, standards and guidance. Discuss with other members of the team how the policies, standards and guidelines will affect own work. Participate in audit where appropriate. Person Specification Qualifications Essential Registered Nurse - Nursing and Midwifery Council Post graduate diploma or degree - Chronic Disease Management Desirable Mentor or teaching qualification Nurse prescriber Completed or working towards formal infection prevention and control training Family planning qualification Other requirements Essential Flexibility to work outside of core office hours Enhanced Disclosure Barring Service (DBS) check Occupational Health clearance Meet the requirements and produce evidence for nurse revalidation Evidence of continuing professional development (CPD) commensurate with the role of a Lead Practice Nurse Notes: The job description and person specification may be amended following consultation with the post holder to facilitate the development of the role, the organisation and the individual. All personnel should be prepared to accept additional, or surrender existing duties, to enable the efficient running of the practice. Experience Essential Experience of working in a primary care environment Experience of leading a nursing team in a primary care environment Experience of chronic disease management Experience of working autonomously Experience of working as a practice nurse or community nurse Experience of infection prevention and control measures Desirable Experience of managing elderly and housebound patients Experience of quality initiatives, i.e., benchmarking Personal qualities Essential Polite and confident Flexible and co-operative High levels of integrity and loyalty Sensitive and empathetic in distressing situations Effectively able to communicate and understand the needs of the patient Commitment to ongoing professional development Punctual and committed to supporting the team effort Motivated, forward thinker Problem solver with the ability to process information accurately and effectively, interpreting data as required Ability to work under pressure/in stressful situations Effectively utilise resources Clinical knowledge and skills Essential Wound care/removal of sutures and staples ECGs Venepuncture New patient medicals Requesting pathology tests and processing the results, advising patients accordingly Understanding the importance of evidence-based practice Understand the requirement for PGDs and associated policy Ability to record accurate clinical notes Ability to work within own scope of practice and understanding when to refer to GPs Chaperone procedure Womens health (cervical cytology, contraception, etc.) Immunisations (routine, childhood and travel) Chronic disease management Desirable Travel medicine Spirometry Broad knowledge of clinical governance Knowledge of public health issues in the local area Awareness of issues within the wider health arena Knowledge of health promotion strategies Skills Essential Excellent communication skills (written and oral) Effective time management (planning and organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving and analytical skills Ability to follow clinical policy and procedure Desirable Experience with audit and able to lead audit programmes Experience with clinical risk management Strong IT skills and competent in EMIS/System one Clear, polite telephone manner Person Specification Qualifications Essential Registered Nurse - Nursing and Midwifery Council Post graduate diploma or degree - Chronic Disease Management Desirable Mentor or teaching qualification Nurse prescriber Completed or working towards formal infection prevention and control training Family planning qualification Other requirements Essential Flexibility to work outside of core office hours Enhanced Disclosure Barring Service (DBS) check Occupational Health clearance Meet the requirements and produce evidence for nurse revalidation Evidence of continuing professional development (CPD) commensurate with the role of a Lead Practice Nurse Notes: The job description and person specification may be amended following consultation with the post holder to facilitate the development of the role, the organisation and the individual. All personnel should be prepared to accept additional, or surrender existing duties, to enable the efficient running of the practice. Experience Essential Experience of working in a primary care environment Experience of leading a nursing team in a primary care environment Experience of chronic disease management Experience of working autonomously Experience of working as a practice nurse or community nurse Experience of infection prevention and control measures Desirable Experience of managing elderly and housebound patients Experience of quality initiatives, i.e., benchmarking Personal qualities Essential Polite and confident Flexible and co-operative High levels of integrity and loyalty Sensitive and empathetic in distressing situations Effectively able to communicate and understand the needs of the patient Commitment to ongoing professional development Punctual and committed to supporting the team effort Motivated, forward thinker Problem solver with the ability to process information accurately and effectively, interpreting data as required Ability to work under pressure/in stressful situations Effectively utilise resources Clinical knowledge and skills Essential Wound care/removal of sutures and staples ECGs Venepuncture New patient medicals Requesting pathology tests and processing the results, advising patients accordingly Understanding the importance of evidence-based practice Understand the requirement for PGDs and associated policy Ability to record accurate clinical notes Ability to work within own scope of practice and understanding when to refer to GPs Chaperone procedure Womens health (cervical cytology, contraception, etc.) Immunisations (routine, childhood and travel) Chronic disease management Desirable Travel medicine Spirometry Broad knowledge of clinical governance Knowledge of public health issues in the local area Awareness of issues within the wider health arena Knowledge of health promotion strategies Skills Essential Excellent communication skills (written and oral) Effective time management (planning and organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving and analytical skills Ability to follow clinical policy and procedure Desirable Experience with audit and able to lead audit programmes Experience with clinical risk management Strong IT skills and competent in EMIS/System one Clear, polite telephone manner Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Phoenix Health Group Address 9 Chesterton Lane Cirencester Gloucestershire GL7 1XG Employer's website https://www.phoenixhealthgroup.co.uk/ (Opens in a new tab)