Applications & Technical Support Engineer
ABOUT US
Camberwell Grammar School is an independent Anglican day school for boys from Pre-Preparatory to Year 12. We aim to give every student in our care the very best possible education in order to prepare them for life beyond school. We are a learning community, which encourages staff, students, past students and parents to involve themselves fully in all aspects of school life and to identify themselves with its values: Learning, Respect, Integrity, Courage and Optimism. We are proud of the warm spirit and sense of community that characterises our school family.
Our School campus is located in the leafy inner east suburb of Canterbury, on land originally inhabited by the Wurundjeri People of the Kulin Nation, and blends period architecture with exciting contemporary design and state-of-the-art facilities.
ABOUT THE ROLE
We are seeking an Applications and Technical Support Engineer to support the Lead Developer with the development, implementation and maintenance of application solutions, that align with the School’s needs and strategic goals. This position will focus on the administration, maintenance and support of ICT systems, ensuring the effective delivery of ICT services throughout the School. You will play a vital role in enhancing our technological capabilities and providing high quality technical support to staff and students.
Key Responsibilities:
1. Maintain and support the Windows server infrastructure, including AD, DNS, DHCP, and IIS, ensuring system updates and file sharing are managed effectively.
2. Oversee the deployment and management of Windows hardware and software using Intune and Autopilot, while ensuring compliance and asset reporting.
3. Administer and monitor various cloud systems (Microsoft, Google, Adobe) and manage identity access with Entra ID, including user access and SAML configurations.
4. Manage Portal/LMS administration, including UPS, system integration, and page design, while creating and importing new staff and student accounts.
5. Develop and maintain SQL database systems and manage SIS for user accounts, permissions, and data export, ensuring data integrity and accessibility.
6. Monitor and maintain print and scan management software and Music Management software, proactively identifying problem trends and implementing permanent solutions.
7. Create and support scripts and custom web pages using PowerShell, ASP, and PHP, and assist with the development of electronic forms and workflows.
8. Provide level 2 and level 1 (as required) technical support to staff and students, for hardware and software issues across a blended Mac/PC environment, including troubleshooting wired and wireless connectivity, Unified Communication services, print management systems and VMware maintenance.
9. Assist with the backup process.
This is a full time, permanent ongoing position, with an immediate commencement.
ABOUT YOU
1. Relevant experience in an ICT setting.
2. Specialist knowledge of small/mid and large range of technical applications.
3. Fundamentals of Windows operating system platforms.
4. Knowledge and experience with Windows Server Administration (AD, DNS, DHCP, IIS, NTFS, Group Policies, etc.).
5. Knowledge and experience with Intune (Deployment, Reporting, Scripting).
6. Knowledge and experience with Windows and Mac client computers.
7. Knowledge and experience with troubleshooting client computer problems.
8. Understand the following:
o Programming/Scripting languages (ASP, PHP, ASP.NET C#, HTML, JavaScript, CSS, JSON, SAML)
o VMWare
o Application design & development
o Backup solutions
o Unified communications for VOIP, Messaging, Web Conferencing
o Entra ID, Office 365, Google Workspace
9. Proven analytical, evaluative and problem-solving skills.
10. Clear and highly effective verbal and written communication skills.
11. Proven ability to work autonomously and collaboratively to achieve outcomes.
12. Excellent organisational, planning and time management skills.
13. Ability to exercise sensitivity and confidentiality in all dealings.
Qualifications:
1. Working with Children Check
2. National Crime Check
WHY JOIN CAMBERWELL GRAMMAR SCHOOL?
At Camberwell Grammar we have a vision of learning which encompasses all aspects of life – not just the intellectual, but also the social, cultural, physical and spiritual. Our programs are deliberately structured to educate the whole student – not just the mind. We hope to educate committed citizens of the future, interested and passionate about the problems facing our world and with the skills necessary to do something about them.
You will play a pivotal role in this vision.
BENEFITS OF WORKING AT CAMBERWELL GRAMMAR
1. Professional learning and development opportunities
2. Competitive remuneration
3. Access to outstanding state of the art facilities
4. A progressive, supportive and well-resourced educational environment
5. A welcoming, innovative and passionate team
Applications will be reviewed as they are received, and as such, the recruitment process may commence immediately.
Camberwell Grammar School is committed to Child Safety. Candidates must be able to demonstrate an understanding of appropriate behaviours when engaging with children and where appropriate be able to demonstrate experience working with children. Applicants will have the opportunity to indicate their understanding of, or any experience they have in working with children with diverse needs and/or backgrounds.
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