Our hotel The Balmoral is located at Edinburghs most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotels majestic clock defines the citys skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests will never miss their train.
Your key responsibilities
Rocco Forte Hotels are a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.
As a valued part of the Forte family, you will:
Cooperate well with colleagues in own team and across departments
Tailor your approach and anticipate needs so that high quality results are achieved
Deliver discreet, understated and timely service, going that extra mile
Consistently match and surpass guest expectations to ensure guest loyalty
Be knowledgeable of the hotel and our products, and actively seek opportunities to promote them
Take ownership of own tasks and responsibilities in line with the departmental standards
Who we are looking for We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests. We are looking for team members who bring:
High personal and professional standards
Good ...