Job Title: Lettings Team Leader
Maternity cover, to 12 months
Overall Purpose of Job
To manage the delivery of an effective lettings service, which achieves customer focussed outcomes, achieves high levels of customer satisfaction, efficiency and value for money.
We offer all our employees a great package of benefits too, including:
Competitive salary £40,881 which is bench marked against other employers
Enrolment on our Aviva pension scheme (9.5% employer contribution)
30 days holiday (plus extra days off for Bank Holidays/Birthdays)
Health care scheme
Flexible/agile working, plus the option to work from home if your role allows
Continual professional development including management development.
A dedicated health and wellbeing programme (access to a variety of support and free benefits)
Time out of work to carry out volunteer opportunities
There are lot’s more benefits to working for Ongo
Main Responsibilities
To directly line manage, lead and develop a team of Lettings Officers and Assistants by carrying out annual Performance Development Reviews, job chats and via coaching to develop individuals and the team.
To lead on the management and delivery of new development first lets.
To deputise for the Lettings Manager in their absence.
To be actively involved in the planning and development of service provision
To provide reports on performance delivery; taking appropriate action to address any potential ...