Job Type:
Permanent
Job Sector:
Customer Service
Region:
South East
Location:
Lymington
Salary:
£25,000 to £25,000 per annum
Salary Description:
Competitive
Posted:
31/10/2024
Recruiter:
VP PLC
Job Ref:
vpplc/TP/362/754
Job Overview:
We're looking for a positive team player who wants to provide great customer service and develop business by converting enquiries into hire business.
Key Responsibilities:
1. Answering the telephone and handling email enquiries.
2. Taking on-hires and off-hires from our construction industry customers.
3. Raising quotations and inputting orders on our dedicated hire system.
4. Liaising with our 12 operational depots and transport department to arrange deliveries and collections.
5. Making tele-sales calls generated from our in-house database.
What We're Looking For:
* Excellent telephone manner and strong customer service skills.
* Experience of working in a fast-paced environment.
* Basic computer literacy – MS Office/Outlook skills.
* Knowledge of G42 or other similar hire rental asset management systems advantageous.
* Knowledge of hire industry/construction advantageous.
What We Can Offer You:
* 25 days annual leave plus bank holidays.
* Company Pension.
* Free Tool Hire.
* Life Assurance.
* Training & Development Opportunities.
* Cycle to work scheme.
* Save As You Earn Scheme.
* Regular Discounts (e.g., Samsung, Nike, Airbnb, Virgin Wines).
About Us:
Groundforce is the market-leading rental provider of excavation support systems and specialist products for the water, civil engineering, and construction industries. With a remarkable 60-year heritage, we offer comprehensive shoring and related services.
Our goal is to be the convenient one-stop shop for "total solutions" in the construction and civil engineering industry. We pride ourselves on our divisions, including Groundforce Shorco, Piletec, Mr Cropper, Stopper Specialists, Groundforce Bridge, and Groundforce Training Services.
We continually invest in acquiring associated businesses to enhance our product portfolio and offer reliable and high-quality equipment for our customers. Excellence is our priority, demonstrated by our ISO 9001, 14001, and OHSAS 18001 certifications.
Join Groundforce, where we deliver exceptional support, innovative solutions, and outstanding customer service. Apply today and be part of our team that takes pride in our industry-leading position. Vp plc is an equal opportunities employer, and we believe that employing a diverse workforce is central to our success.
We make recruiting decisions based on your experience and skills.
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