An opportunity has arisen for the right candidate to join the Information Governance Team in the role of Access Officer at Mersey and West Lancashire NHS Teaching Hospitals NHS Trust. We are looking for an individual who has excellent organisational, communication and administrative skills who will play a key role in ensuring that the Trust meets its legal requirements when processing Subject Access Requests (SARs) or Rights of Access and other Individual Rights. You Will Have excellent communication skills being able to liaise with staff at all levels to access the information that is needed and to keep patients / service users up to date on their request. Have a good understanding of patient confidentiality standards and be aware of the data protection principles. Been confident in using Microsoft office products and IT Systems Have worked in administrative role and know how to prioritise. PREVIOUS APPLICANTS NEED NOT APPLY The post holder will support the Access Lead in the processing all requests received from solicitors, other outside agencies, patients and staff for access to their information (subject access request) timely and professional manner. This will include processing other Individual Rights. To provide an efficient service maintaining a high level of accuracy and confidentiality at all times. MWL employs approximately 9,000 members of staff and provides care to a large number of patients across Cheshire and Merseyside and so we are especially looking for someone who is able to hit the ground running and demonstrate an ability to work proactively. The Secretary of State has approved the partnership between St Helens & Knowsley and Southport & Ormskirk Hospitals. From 1st July we have come together as a single organisation under the name Mersey & West Lancashire Teaching Hospitals NHS Trust. The Trust delivers acute hospital care, intermediate care, community, and primary care services to a population of over 600,000 people with a combined workforce of around 9000 dedicated and skilled staff from 17 locations including Whiston, Southport & Formby, St Helens, Ormskirk and Newton hospitals. The Trust provides regional services for burns, plastic surgery and spinal injuries to more than 4 million people across Mersey and West Lancashire, Cheshire, the Isle of Man and North Wales. Our Vision Is To Deliver 5 Star Patient Care CARE that is evidence based, high quality and compassionate SAFETY that is of the highest standards COMMUNICATION that is open, inclusive and respectful SYSTEMS that are efficient, patient centred and reliable PATHWAYS that are best practice and embedded, but also respect the individual needs of patients Our Achievements Include Trust rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) Awarded National Preceptorship Accreditation (2023) for our Nursing & AHP Preceptorship Programme Please see our Wellbeing & Benefits booklet for more information on our staff benefits. Accessible version available upon request. For further details / informal visits contact: Name: Lesley Taylor Job title: Access Lead Email address: lesley.taylorsthk.nhs.uk Telephone number: 0151 430 1549