Dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.
Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.
dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.
Job Purpose
We're looking for a highly experienced Senior Product Manager to join our Global Media team on a permanent basis.
Your will Own and drive a set of products (3rd party and dh built) in the Global Media domain throughout the entire product lifecycle. From user understanding and design, to requirements, delivery, and ongoing support. You will be expected to work closely with the 3rd party vendors and the dh product squad (engineering and design) to drive your product’s evolution and understand and align this to the broader product strategy set by a Senior Manager and/or Product Director. Your work will involve collaborating within a larger cross-functional team to solve business problems and ensure there is clarity in the value your product creates against business and client outcomes. You will also work closely with the proposition team to drive the direction of the product long term.
Key Accountabilities
· Drive your product: Develop and drive a mid-term product vision, strategy and roadmap for your product area utilising genuine client insight, product, market and competitor data to inform this strategy. Work closely with your engineering and design counterparts to evolve your products so that it achieves key results against defined business objectives. Build subject matter expertise to enable continual product innovation.
· Know our business: Gain and maintain a clear understanding of business strategy and objectives. Seek to understand how your product contributes to these efforts and where you have opportunities to work across the organisation to create solutions that matter.
· Comprehend the market: Understand the market – including competitive functionality – and use this information to help drive your product’s growth and stickiness with clients.
· Understand your users: Build a detailed understanding of both client needs and end user engagement. Be diligent in your commitment to end user problems and how your product can work to solve these.
· Execute with Excellence: Enable the day-to-day effectiveness of your squads through completion of activities such as user story creation, backlog grooming, and clear and frequent communication with your team.
· Create Awareness: Work with product marketing and client teams to advance the go to market strategy and the development of relevant collateral
· Measure what matters: Identify, measure, and improve key product metrics to enhance the user experience. Utilize this information to create a compelling and relevant product vision.
· Bring others on the journey: Develop clear communication and resources that share the story of your product’s evolution and its alignment to objectives (the WHY), Participate in forums to share this information and educate others on your product and the value it creates for users.
Qualifications & Experience
- Experience in the relevant sector or field to your product
What you can expect from us
We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.
You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.
And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contactstephanie.winson@dunnhumby.com to discuss how we can meet your needs.
Our approach to Flexible Working
At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.
For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)
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Global Diversity and Inclusion Questions
At dunnhumby, we utilise our diversity of thought as our competitive edge .
We are proud of our diversity and committed to making dunnhumby an even more inclusive place to work that we can be proud of.
Our diversity and inclusion work is designed tocultivate a culture of belonging,where every dunnhumbian feels safe to bring their whole self to work, where everyone is welcome and we practice what we preach.
We have a full D&I strategy to implement this long-term behaviour change; in addition, we have five employee-led network groups to support colleagues in the areas of gender, sexual orientation, multiculturalism, mental health and wellbeing, and family.
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