Job Advert
Broking Desk Manager
The Role:
To create a vibrant sales focused team where success and fun is a key driver.
The Cobra Network Broking Desk supports the member brokers by offering a wholesale broking facility that can be accessed either manually via telephone/email or digitally via the CobraQuote portal.
The broking desk is a combination of new team members and some longer serving colleagues. There is a need to build on the already created service led culture whilst bringing to the fore a sales focus that will enable the achievement of stretching revenue targets.
Responsibilities:
* Create a strong sales and service led culture
* Own and achieve the revenue budget for the broking desk
* Develop strong relationships with members and Insurers connecting with key business executives and stakeholders
* Develop and nurture a strong new business pipeline to ensure delivery of targets for both New Business
* Ensure existing business is pivotal to growing the Broking desk and retention targets are critical to the success of the Broking Desk
* Engage with Strategic Account managers to ensure a joined up and targeted approach with members
* Manage the Broking Desk Team and be a referral point within the team, provide coaching, mentoring and workload management to ensure team members' continuing development
* Use MI to open up opportunities, monitor and report on KPIs and regulatory requirements (e.g. New Business, contract certainty, overdue renewals, renewals issued in good time)
* Create continual feedback loops around the Cobra proposition to ensure that the Cobra Value Added Proposition is market leading
* Placement of all classes of Commercial Insurance and High Net Worth insurance into the market
* Work closely with head of Digital Trading to drive placement of business via the Cobra Quote portal from members
* Actively pursue self-development and ensure mandatory courses are completed in good time
Experience:
* Previous experience of managing a sales led commercial insurance team
* A strong understanding of the Commercial insurance market is essential
* Ability to communicate at all levels
* At least 5 years previous broking experience with a proven track record essential
* Good aptitude for technology, Acturis and Microsoft products preferred
* Desire to progress insurance qualifications preferred
* Excellent interpersonal and communication skills
* Flexibility and resilience
Measures:
* Leverage strong value from Cobra members
* Achieve revenue targets on a monthly basis for both New Business and Renewals
* Active usage of Cobra Quote by members, making Cobra Quote the portal of choice for our members
* Provide a framework for the support development of the Broking Team
* Operate within risk and licence frameworks and ensure that the team is also accountable
* Develop relationships with members, customers and Insurers connecting leading to clear placement of business
* Use Broker Insights to drive business through Cobra Network
Produce MI on a regular basis to demonstrate progress against targets
Further Information:
As well as a competitive salary, we offer the following benefits:
* Competitive holiday allowance with the annual option to buy additional days
* Death in Service benefit of x4 salary
* Company pension scheme
* Enhanced maternity and paternity leave packages
* A flexible benefits package which allows you to add additional benefits to your overall package
* Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
* Referral schemes
* Discounted rates on PIB products
* We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
* If supporting the local community, engaging with charities and having the opportunity to ‘give something back’ interests you, you have the opportunity to take an extra day to support this with a Volunteering day.
* We also offer a wide range of discounts including a kids pass – giving you discounts to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
* PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
* Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity
* PIB Group is committed to improving its environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB’s carbon footprint.
We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to know more about opportunities in PIB.
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.
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