Part Time Sales Assistant/Driver
Salary: £12.66 per hour
Hours: 30 hours per week
Location: Carlisle, Cumbria CA2 5DF
About Us
We encourage applications from candidates with relevant experience and expertise for this role, even if you don’t meet all the criteria listed in the job description.
Part of the AkzoNobel family, Dulux Decorating Centres has over 240 stores nationwide and is the UK’s largest paint and decorating merchant. Our portfolio includes trusted brands such as Dulux, International, Sikkens, and Interpon. We pride ourselves on doing things differently, supporting your success with a comprehensive benefits package and training for career progression. Recognized as a Top 100 Employer with ‘Investors in People-Gold’ accreditation, we serve decorating professionals and DIY enthusiasts across the country.
Job Purpose
You will play a key role in your store's success by collaborating with in-store colleagues and our UK Sales Team to deliver a memorable customer experience to professionals and DIY enthusiasts. Your responsibilities include maximizing sales and market share of AkzoNobel products and accessories and carrying out customer deliveries to homes and businesses.
This is a part-time role, 30 hours per week, with flexible shifts between 7 am and 5 pm, Monday to Friday, and occasional Saturdays.
Job Responsibilities
* Participate actively in engagement planning and monthly store meetings.
* Ensure customers receive a warm welcome, informed conversations, and personalized proposals.
* Utilize client service tools to ensure a consistent customer experience.
* Support the store’s monthly customer contact plan.
* Follow merchandising plans to restock the shop floor.
* Load the van and plan delivery routes.
* Develop your skills and encourage colleagues to do the same using our training tools.
Job Requirements
* Proven experience in customer service or retail roles.
* Valid driving license.
* Enjoys a collaborative work environment and supporting colleagues.
* Remains calm under pressure.
Preferred Skills
* Excellent communication, customer service, and interpersonal skills.
* Well-organized with an eye for detail.
* Enthusiastic about ongoing coaching and skill development.
What We Offer
We provide opportunities for personal development and roles with significant scope and impact, including:
* Competitive salary (based on experience)
* 25 days holiday plus bank holidays
* Income protection
* Staff discount at Dulux Decorator Centre stores
* Employee Assistance Programme
* Employee Life Assurance
* Company pension
* Product discounts
* Flexible benefits scheme (Gymflex, retail card, dental cover, and more)
We are committed to a healthy work-life balance and mental wellbeing, and we are open to flexible working options. We foster an inclusive and respectful workplace, embracing diversity and providing unconscious bias training to ensure equitable recruitment and employment practices. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.
Nice-to-Have Skills
* Customer Service
* Retail
* Communication
Work Experience
* Other Sales
Languages
* English
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