Job Description The Business:
We aim to help students realise their potential in the world of work through technology, content and tools. That’s not an easy thing.
We believe in understanding students and partnering with employers, universities, schools and other technology providers.
It’s about students finding the right role and employers finding the most suitable candidates. But its more than that – it’s about helping young people discover options, develop and build confidence.
The Job:
Our Application Tracking System (ATS) is a volume hiring platform used by leading early careers recruiters across the UK, Ireland and beyond. Highly configurable, the product allows recruiters to efficiently manage and automate the recruitment process as well as provide an industry-leading experience for candidates.
The ATS team is based across our London and Wallingford offices, and is responsible for building, maintaining and developing the platform for our clients globally.
As a Customer Success Manager, you will be responsible for leading and managing the platform relaunch and onboarding, building and configuring the platform to the customer’s requirements and training customers in the platform’s use. Your goal is to deliver technical expertise and excellent customer service, supporting our...