Description
The role of Credit Controller is part of the Financial Operations team and will report into the Credit Control Team Leader. We are seeking an experienced Credit Controller to join our exceptionally strong and supportive team.
What you will be doing:
1. A culture of trust and empowerment with responsibility and autonomy over your work.
2. The support and encouragement of a great team behind you and friendly colleagues who all want to help you thrive.
3. A competitive package with great benefits.
What you will need:
1. Work with a team of Credit Controllers.
2. Managing own clients and prompt collection of debtors in line with the Credit Policy.
3. Debt chasing by phone, email and letter.
4. Travel to other office locations to review queries with teams as necessary.
5. Minimise overdue debt and achieve monthly cash collection targets.
6. Manage invoice query and account issue resolution.
7. Hold meetings with the legal teams to manage potential risk.
8. Identifying and escalating any potential difficulties on payment collection.
9. Issue monthly statements.
10. Other adhoc duties as required by your Manager.
Skills and experience you will have:
1. Previous experience in a Credit Collection role preferably within the legal sector but not essential.
2. Knowledge of Aderant systems (desirable).
3. Highly computer literate - Excel, Outlook.
4. Analytical and highly organised.
5. Good telephone manner.
6. Good communication skills.
7. Team player.
8. Ability to work to tight deadlines and work on own initiative.
9. Able to cope with multiple priorities and changing environment.
10. Excellent attention to detail and high degree of accuracy is imperative.
11. Ability to build strong relationships and influence internal and external stakeholders.
12. Strong commercial focus and good business acumen.
13. Passionate and committed to achieving results.
14. Ideally experience from both B2B and B2C.
Benefits, Agile Working and Additional information
We embrace agile working and offer a blended approach to where and how we work. We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it.
We have the following hubs across the UK: Birmingham, Bristol, Leicester, Lincoln, London, Milton Keynes, Nottingham, Solihull, Stratford upon Avon, Sheffield and in the South; Crawley, East Grinstead, Lewes, Brighton, Eastbourne, Seaford, Peacehaven, Storrington, Chichester & Southampton as well as our Scotland office located in Edinburgh.
Please be aware, for some vacancies, where we receive high numbers of applications we may need to bring the close date forward.
Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here.
Equal opportunities
Ampa Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences.
About Ampa Group
Welcome to Ampa - a leading group of legal and professional services brands, home to leading legal services firms such as Shakespeare Martineau, Lime Solicitors, Mayo Wynne Baxter, Marrons and others. Our ‘House of Brands’ is where legal and professional service brands converge to unlock exciting opportunities for career advancement, collaboration, and comprehensive business services support across various disciplines including HR, IT, finance, and marketing.
Our overall purpose is to act as the cornerstone that facilitates the growth of every brand within our collective, empowering them with enhanced purchasing capabilities, access to specialised expertise, and a cohesive set of values and culture.
If you are passionate about driving positive change and immersing yourself in an inclusive, diverse, and supportive culture, then we invite you to join our team as we continue to unlock the potential in our people, clients, and investors.
#J-18808-Ljbffr