Job summary Are you looking for an exciting new opportunity? We are recruiting a part time Care Coordinator to work as part of our Multi-disciplinary Team At HCRG Care Group our approach to delivering healthcare services is innovative, refreshing and above all caring. We are committed to putting patient care first and we are looking for dedicated professionals who share our values and our passion for delivering quality care Based at New Court Surgery Royal Wootton Bassett, youll join a supportive team, working together to provide outstanding service to our patients and clinical teams. You will have the flexibility to work within a model that supports both on-site and hybrid working arrangements, depending on the nature of the role. HCRG Care Group is committed to fostering an agile and adaptable workforce to best meet the needs of our organization and service users Main duties of the job Aid clinicians and other multi-disciplinary teams with regards to patients care. Project a positive and friendly image to patients either in person or via the telephone, at New Court Surgery. Receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and effective manner. Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of clerical support to clinical staff and other members of the Practice team. Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies. Review patients needs and help them access the services and support they require to understand and manage their own health and wellbeing, referring to social prescribing link workers, health and wellbeing coaches, and other professionals where appropriate. The duties and responsibilities to be undertaken by the Care Co-Ordinator may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Assistant Practice Manager/ Practice Manager, dependent on current business needs and evolving Practice workload. Please see the attached job description for a full list of role responsibilities. About us About the Company We change lives by transforming health and care. Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can. To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2 Date posted 17 April 2025 Pay scheme Other Salary £23,875 to £23,875 a year Contract Permanent Working pattern Part-time Reference number HCRGCG/TP/111228/15041 Job locations HCRG Care Group Bath Avon BA2 8SG Job description Job responsibilities As a Care Coordinator, youll be part of our valued team at New Court Surgery Royal Wootton Bassett. You will feel valued as a Care Coordinator within HCRG Care Group, receiving access to exclusive rewards and benefits including: A salary of £23,875 (pro rata to hours worked) with group pension Free tea and coffee at your base location Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding good or outstanding ratings from the Care Quality Commission Job description Job responsibilities As a Care Coordinator, youll be part of our valued team at New Court Surgery Royal Wootton Bassett. You will feel valued as a Care Coordinator within HCRG Care Group, receiving access to exclusive rewards and benefits including: A salary of £23,875 (pro rata to hours worked) with group pension Free tea and coffee at your base location Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding good or outstanding ratings from the Care Quality Commission Person Specification General Requirements Essential Click Apply for this job above to view the Job Description on our career site Desirable Click Apply for this job above to view the Job Description on our career site Person Specification General Requirements Essential Click Apply for this job above to view the Job Description on our career site Desirable Click Apply for this job above to view the Job Description on our career site Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name HCRG Care Group Address HCRG Care Group Bath Avon BA2 8SG Employer's website https://www.hcrgcaregroup.com/ (Opens in a new tab)