Role: Roaming Engineer
Location: Slough/Harrow
Salary: 35k
This is an exciting opportunity for an IT Engineer to join a highly recognised and always expanding IT solutions and managed service provider, working for a company that puts engineering excellence first.
Our requirement is for an IT Engineer with some background in supporting infrastructures and Microsoft technologies, although induction and on-the-job training will be provided. As a IT Engineer, you will be working in an educational environment with a team of dedicated professionals. Our team of experienced seniors will be supporting you either remotely or as a site visit, enabling you to further your career within the sector and provide an outstanding service to our clients.
Your responsibilities will include:
To work with our experienced team on a client site, providing support for 1st Line Issues.
To think of solutions to common problems - a "can do" attitude.
Provide a good level of technical expertise to all assigned customer networks.
To use our ticket based system to manage and resolve problems
To identify areas of Growth within the school from a Technical and Engineering front and escalate this to the account manager.
Ability to effectively communicate (verbally and in writing) technical information to the client and commercial information to the account manager.
To do complete our regular checks on our client systemsRequirements
You need to have some entry-level experien...