Auditory Implant Service
You will join our office-based administrative team supporting the Auditory Implant Service at the University of Southampton. USAIS offers a regional service for deaf children and adults for assessment and provision of an auditory implant/device and lifelong care.
For more information about the service visit
This role is one of 4 medical secretaries supporting a multi-disciplinary team including a visiting Ear, Nose and Throat (ENT) consultant. You will be an enthusiastic, adaptable multi-tasker and provide proactive and patient focused administration and assistance to health professionals and colleagues. You will demonstrate excellent administration skills and proficiency in Microsoft Office. You will have experience of managing client records and making appointments using a client administration system. Ideally you will have experience as a medical secretary/administrator within a health care setting with specialist training in the field.
You must have excellent communication skills in written and spoken English and be confident interacting with a wide variety of people via email and on the telephone. You must be able to communicate with people who may have difficulty with understanding and be aware of their needs. You will have a keen eye for detail and appreciate the need for accuracy and adherence to data protection and information governance policies and procedures.
A standard DBS check will be required for this role.
An online competency test will be arranged prior to formal face-to-face interviews which are expected to take place on TBC
Informal enquiries to Melanie Alarcon (m.j.alarcon@soton.ac.uk) - Administrative Team Manager at the Auditory Implant Service (USAIS)
Please note that applications for this post will close when a sufficient number of suitable candidates have applied, this may be before the closing date advertised.
There are a great range of benefits that includes a contributory pension scheme; holiday entitlement of 20 days rising to 24 after 4 years plus 8 bank holidays and 6 additional holidays (closure days); subsidised health and fitness facilities on-site; cycle to work scheme; a range of discounts which include restaurants, retail outlets and entertainment. We believe equality and diversity are fundamental to making the University of Southampton a vibrant, proud and successful organisation. A diverse workforce, with people from different racial, educational and social backgrounds and a range of ages, opens up a wealth of possibilities for Southampton.
As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work. With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students and open to a flexible working approach.
This role does not qualify for Skilled Worker Visa sponsorship. To explore alternative UK visa options, see gov.uk.
Apply by 11.59 pm GMT on the closing date. For assistance contact Recruitment on +44(0)2380 592750 or recruitment@soton.ac.uk quoting the job number.
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