We are seeking a dynamic and results-driven Finance Account Manager to join my client's team located in Fordingbridge.
This is a full-time position; my client would also consider someone seeking a 4-day week.
The ideal candidate will have an accountancy background and AAT qualifications.
You will be responsible for managing a client portfolio and liaising between clients and the accounts team, ensuring the timely delivery of accounts and VAT returns, as well as providing customer care and satisfaction.
This role requires a proactive approach to ensure the very best delivery and service to clients, requiring strong communication, time management, and relationship-building skills.
If you are passionate about building relationships and driving success in a growing, fast-paced environment, we encourage you to apply for this exciting opportunity as a Financial Account Manager.
Duties
* Develop and maintain strong relationships with clients to understand their needs and objectives.
* Maintain a good working relationship with our accounts team, ensuring the timely delivery of deadline-based tasks, such as accounts, VAT returns, and Corporation Tax Returns.
* Communicate effectively with clients to provide updates, resolve issues, and ensure satisfaction with our services.
* Keep track of and control account activities and analyse performance metrics.
* Collaborate with cross-functional teams to deliver tailored solutions that meet client requirements.
* Prepare and present reports on account status and delivery trends to senior management.
* Lead negotiations for contract renewals and new agreements, ensuring mutually beneficial outcomes.
Skills
* AAT qualifications
* Proven experience in a Financial Account Management role is essential.
* A good working knowledge of the Xero accounting software package.
* Excellent communication skills, both verbal and written, with the ability to engage effectively with clients at all levels.
* Strong leadership qualities to inspire teamwork and drive results within the organisation.
* Proficiency in Salesforce or similar CRM software for managing client interactions and data analysis.
* Ability to analyse our accounts delivery trends and client feedback to the owner of the business, to allow strategic decisions to be made.
* A proactive mindset with a focus on achieving targets and enhancing customer experiences.
Benefits
* Quarterly profit share, typically adding around 10% to salary
* Twenty-five days holiday plus bank holidays
* On-site parking at no cost
* A degree of flexibility on hours
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