Monday to Friday, 8:30am-5:00pm
* Hybrid Working Options – 2 days per week from home
* 25 days holiday rising to 30 days with increased service
* Pension scheme – 4% individual contribution, 8% company
* Volunteering days off
* Birthday Off
* Life Assurance – 4 times your salary
* Retail discounts
* Regular social events
* Cycle 2 Work Scheme
* Additional holiday – Opportunity to buy
Do you want to work for a highly successful organisation?
Do you want feel valued?
Are benefits and perks important to you?
My client, a growing organisation specialising in a niche product are looking for a new team member to join their customer research team. The main purpose of this role is to research projects to a high level using the telephone, internet and other communication sources.
Key responsibilities will include:
* Collecting intelligence from industry professionals
* Achieving set targets around call quantity, call quality, call time and call volume
* Being responsible for your own work and meeting the department quality standards
* Managing/prioritising your own workload on a daily basis
* Liaising with other colleagues within the business
* Dealing with customer queries
* Building relationships with contacts within the industry
The ideal candidate will be:
* Minimum of 2 years’ experience in an outbound calling role, this could be in Research, D...