The Mental Health and Learning Disability Team within the Quality, Safety & Improvement Directorate of the NHS Executive is looking for an Improvement Manager to work within the Mental Health team, which supports the delivery of the Strategic Programme for Mental Health and the National Dementia Programme.
Main duties of the job
It will be essential for the post holder to build a strong and effective working relationship with colleagues working in the broader Executive, people with lived experience, health boards, partner agencies, improvement teams, academia, and Welsh Government.
You will be joining an ambitious team, comprising some of the most qualified, experienced Improvement professionals in health and social care in Wales. Together, we lead, embed and champion Improvement across Wales - drawing on international best practice and evidence. As part of our ongoing development, we want to strengthen our team by recruiting new team members from diverse backgrounds with a mix of skills, personalities and experiences - considering candidates from both an NHS background as well as other sectors. Interested candidates are encouraged to contact the role recruitment manager named below to discuss the role further if they have any queries.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
The NHS Wales Executive provides a central guiding hand, working in partnership for and on behalf of Welsh Government, in and with the NHS in Wales. The Executive is hosted by Public Health Wales.
We are a national support function delivering 'A Healthier Wales' vision of a whole-system approach to providing excellent health and social care across Wales.
The Executive's role in supporting this vision is to provide strong national leadership and strategic direction enabling, supporting and, where necessary, intervening to ensure the delivery of national priorities and standards, to improve the quality and safety of care. The Executive will drive improvements to achieve better, fairer healthcare outcomes for the people of Wales.
Our organisation is guided by Public Health Wales' Values, 'Working together, with trust and respect, to make a difference'.
We are committed to creating an inclusive workplace that values equality, diversity and inclusion. We welcome applications which represent the rich diversity of the communities we serve and from those wishing to work part time or on a job share basis.
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
* Educated to degree level or equivalent experience in a management role.
* Evidence of continued professional development.
* Completed/previously undertaken improvement training.
* Improvement certification (Improvement in Practice, IHI, Lean etc.).
Experience
* Engagement with multi-professional groups and staff at all levels.
* Experience of coaching individuals or teams.
* Presentation and facilitation experience with multi-professional groups.
* Experience of successfully implementing project driven improvements with evidence of learning using improvement science methodologies.
Skills
* Ability to motivate others to encourage collaborative working.
* Ability to collaborate with people in other disciplines and form strong stakeholder relationships to improve services.
* Ability to gather, analyse and present complex data to influence decision making to improve services.
* Ability to find solutions in complex situations that are acceptable to a number of stakeholders.
* Ability to apply improvement skills and knowledge.
* Demonstrate an ability to act as an expert reference point on change management and continuous improvement training issues.
* Ability to train multi-disciplinary groups including clinical staff in continuous improvement methodologies.
Personal Attributes
* Understands the importance of being a strong team player, which includes: Active participation, Co-operation, Respect and support for others.
* Evidence of continuous exploration of alternative solutions to problems.
* Commitment to self-development, actively seeking feedback and learning.
* Ability to focus, concentrate and accurately complete tasks within given timeframes whilst dealing with unscheduled interruptions e.g. changing priorities.
* Ability to meet the frequent travel needs of the post. (The post holder will be required to travel to any location across Wales and UK, as required by the organisation and this may mean frequent overnight stays away from home).
* Flexible to meet the needs of the service.
* Welsh Speaking.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Head of Mental Health & Learning Disability
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