£24,250 per annum plus incentive scheme. At NFU Mutual ( Market Drayton, Wem and Oswestry) we are looking for a Co-Ordinator to join our team. Are you a people-focused sales professional who thrives in a fast-paced environment? Do you enjoy co-ordinating schedules and engaging with customers? If so, this role is for you Why Join Us? Diverse Role: No two days are the same You’ll be the go-to person for lead generation, coordination, and customer engagement. Customer Interaction : Build relationships with clients and ensure they receive the best service. Organisational Impact: Your work will directly contribute to the efficiency and success of our financial services and risk management functions. Career Growth: Gain valuable experience in finance, compliance, and business development. Your Key Responsibilities: Diary Management: Schedule and coordinate appointments for the Financial Services Advisor, ensuring an efficient and structured calendar. Outbound Calls: Proactively contact customers to book them in for financial reviews and follow up on previous interactions. Risk Management Services Coordination: This includes arranging first aid training courses for our customers. Internal Staff Development: Work with the Financial Services Advisor to schedule and arrange training sessions for the team, ensuring staff stay informed on financial policies and procedures. Who We’re Looking For: Confident communicator :You enjoy talking to people and are comfortable making outbound sales calls to our customer database. Experience in administration, coordination, or diary management: Financial or insurance experience is a plus but not essential. People-focused & customer-friendly : You build great relationships and provide excellent service. Proactive & solution-driven: You don’t just see problems; you solve them Our commitment to you: 29 days annual leave (including bank holidays) increasing to 33 days with service Incentive scheme Professional and supportive work environment Investment in personal development to progress your career within the business Free parking Pension scheme Family-first policies that prioritise work-life balance including flexible hours available Regular team events and activities A comprehensive induction No requirements to work weekends, evenings or bank holidays. This role allows hybrid working, so you are welcome to work from home if you wish (1-2 days per week), after successful completion of probationary period Location: Our Offices are in Market Drayton Wem and Oswestry Hours: Full-Time / Part-Time /Job Share considered – minimum hours 22.5 per week Flexible Working Hours Available Please note, you will be employed by an Agent of NFU Mutual and not NFU Mutual directly. The salary and annual leave advertised is based on full time equivalent, we are happy to discuss a job share or part-time hours between our core hours and the salary and benefits would apply on a pro rata basis. Our office hours at 08.30-17.00 with a one hour unpaid lunch. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. REF-220