Job ID: 2695194 | Amazon Seller Services Private Limited - D31
Area Managers are responsible for all budgetary, people development, and operations objectives of our Amazon Fresh Fulfillment Center. Additional responsibilities include managing and leading a team of Team Leads, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations, and building leadership bench strength within the Fulfillment Center.
Responsibilities:
1. Drive creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.
2. Set and clarify requirements and expectations for Area Managers.
3. Measure performance, provide feedback, and hold Team Leads accountable for their performance and the performance of their departments.
4. Take proactive steps to ensure that best practices are shared across all departments, shifts, and among the network.
5. Work closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Ops Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives.
6. Address operational and personnel issues affecting functional areas.
7. Surface issues with potential to affect multiple functional areas, along with ideas for solutions, to Sr. Ops, General Manager, and/or HR.
8. Focus on safety, quality, customer experience, and productivity of your department.
9. Review work forecasts and determine productivity requirements to meet overall building objectives.
10. Partner with other Area Managers to balance labor ensuring efficient shifts while meeting all goals.
11. Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
12. Proactively identify and lead process improvement initiatives and Lean tools.
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent
PREFERRED QUALIFICATIONS
- Bachelor's degree in supply chain management, operations, engineering, analytics, or related field
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Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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