Job Category: Operations & Sales Support
Requisition Number: REMAN004705
Employment Type: Full-Time
Locations
Reman-Bradford (94A)
3424 Line 5
Bradford, ON L3Z0Z3, CAN
Toromont Reman is looking for a Reman Production Supervisor to join our team! The Reman Production Supervisor is the main liaison for corporate initiatives, providing leadership and direction to a team of technicians ensuring work is conducted safely and to the highest standards of quality, efficiency and cost effectiveness.
As a Reman Production Supervisor, YOU will experience:
* Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
* Working for the best in class equipment dealer and with the premium Caterpillar brand
* Opportunities to continuously learn, grow and develop with our Toromont team through our internal training teams that are geared for your success
* Competitive total rewards including wages, benefits, and premiums (as eligible)
* An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada
In a typical day, YOU will:
* Model the way for safe, environmentally sound and healthy work behaviours in support of Toromont's Health and Safety Policies, Programs and initiatives
* Provide excellent customer service as the key contact for shop production requirements and schedule work to maximize productivity of shop operations
* Investigate and report accidents or near misses
* Coach and mentor technicians to meet and exceed customer and business expectations
* Provide direction on repairs with regards to financial implications of work orders including customer pay, warranties, policies and redo’s
* Manage work-in-progress (WIP)
* Responsible for maintaining contamination control standards
* Encourage continuous improvement within the production shop with the Process and Quality team
* Manage fixed assets in the shop and help to prepare plans for capital expenditures
* Manage and execute training requirements, performance evaluations and coaching sessions for direct reports
* Collaborate and work closely with Exchange Sales Teams
* Work with a sense of urgency and foster a team environment to encourage growth
Must-haves for this role:
* Post Secondary Education with a technical focus and up to 3 years experience in a supervisory position within a shop environment
* Safety conscious with a solid technical aptitude for heavy equipment, Caterpillar, competitive product lines and current marketplace industry knowledge
* Exceptional communication, relationship development and interpersonal skills
* Customer centric with effective team building, coaching and leadership
* Proven business and financial acumen with effective decision making skills
* Ability to drive sales with strong negotiation, analytical and organizational skills
* Ability to effectively adapt and prioritize in a fast-paced environment with constant deadlines and changing priorities
* Self-directed, independent and a team player with high initiative and integrity
* Computer and systems literate with proficiencies with DBS, Excel and Word
* Knowledge of Cat SIS, or experience with Toromont operations would be an asset
About Toromont Reman
Toromont Reman helps you maximize your investment in equipment. Industry leader in parts availability and warranty coverage. Whether you are looking for a custom rebuild or remanufacturing, we provide reliable, certified ISO-9001 service to all Cat and other manufacturers' equipment. Thanks to our group of more than 75 skilled and dedicated specialists, we offer the industry's best warranty.
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