Job Ref: JI25445 Branch: The Grand Brighton Location: The Grand Brighton, Brighton Salary/Benefits: Competitive Salary + Fantastic Benefits Contract type: Permanent Hours: Full Time Posted date: 14/01/2025 Closing date: 27/02/2025
Come and write your Grand story on Brighton’s stunning seafront! To lead The Grand Hotel, Brighton’s team, we are looking for an exceptional General Manager.
The Grand Hotel, Brighton is an iconic hotel in a unique city. After celebrating the hotel’s 160th anniversary and completing a 16.2 million pound refurbishment in 2024, we’re not stopping there! 2025 will see the introduction of a state-of-the-art gym and luxurious spa to elevate the guest experience even further, which is due to be completed in Q2.
As General Manager, you’ll inspire the team at The Grand Hotel, Brighton to ensure our guests have a unique experience at this spectacular destination. Reporting into the Regional Operations Manager, you’ll be driving forwards a successful operation to continue exceeding our guests’ expectations.
For the General Manager, key competencies and knowledge areas include:
1. A strong background in Meetings Events and Food Beverage: we are known for creating exquisite afternoon teas and hosting unforgettable events
2. Exceptional leadership skills: providing direction, coaching and guidance to deliver 5* guest care and product for each and every guest
3. Excellent commercial awareness with the capability to drive profitability forward
4. Great people skills: you’ll get the best out of people with trust, excellent communication and the ability to engage and motivate our brilliant and diverse team
5. The ability to make decisions in a fast-paced environment alongside strategic planning.
The General Manager’s responsibilities will be:
1. Leading and developing a vibrant and diverse workforce
2. Responsible for ensuring the right people are hired into the business to deliver results whilst ensuring equal opportunities
3. Delivering 5* guest care: ensuring managers establish quality control standards for all products and services offered by The Grand Brighton
4. Maintaining a high profile within Brighton in order to identify new business and support brand development
5. Implementing all company policies, strategies and plans within the hotel
6. Meeting and exceeding department and hotel targets, monitoring a variety of hotel systems alongside clustered support functions
7. Forecasting and reporting on sales and costs effectively, ensuring corrective action is in place as needed
8. Recommending and implementing sales initiatives and cost savings whilst maintaining 5* service
9. Operating effectively within budget constraints, meeting and exceeding budget targets and ensuring relevant contribution margins are achieved
10. Outperforming the market in our specific segment and ensuring that fair share is always exceeded
And in return, the General Manager can enjoy these benefits:
1. Bonus Scheme: based on our business and your personal performances
2. Special Rates: Enjoy discounted stays at Leonardo Hotels across the UK Europe
3. Referral Rewards: Earn bonuses by recommending talented individuals to join us
4. Celebrations: Join us for Thank You Week and our Employee Awards Celebration for fun-filled festivities
5. Benefits Package: Access an enhanced company pension scheme, Life Assurance, and wellbeing support
Why come join us?
The Grand Brighton is a Limited Edition hotel, which is part of the Leonardo Hotels portfolio; one of the fastest growing hotel groups in Europe. We look after our colleagues just as well as we look after our guests. In our business, your hard work and pace is valued. We have 57 hotels across the UK Ireland with plans for major expansion over the next few years; there’s never been a more exciting time to join us! It’s our role to keep you at the top of your game by offering genuine management opportunities for development and progression.
About The Grand Brighton
The Grand Brighton first opened its doors in 1864 to great fanfare and celebrated as the original ‘Palace By The Sea’. The Victorian architectural brilliance offers you the opportunity to write your Grand story on Brighton's iconic seafront. Indulge in delicious, freshly made dishes in our Cyan restaurant or enjoy our award-winning afternoon tea in our famous Victoria Terrace. Our sea-view bedrooms and luxurious interior offer you the opportunity to lay back and relax. Being one of 31 AIM Gold accredited meetings venues in the UK, our Events team are renowned to delivering fantastic experiences.
About Leonardo Hotels
At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality.
Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels here in the UK Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993! With approximately 4,000 employees and multiple brands we are a dynamic, innovative and fast-growing company.
As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality- it is all about how you interact with others and how you can demonstrate our values: Consistent, Friendly, Genuine, Positive and Willing.
At Leonardo Hotels each and every team member is individually valued and respected for who you are. All careers within our hotels offer customer interaction, a great deal of variety, and a fun and friendly working environment. We strive to make all of our hotels great places to work, and get our teams involved in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations!
We also offer excellent employee benefits, including huge discounts on overnight stays at our hotels as well as performance-based rewards via our Leo Points system- these range from vouchers to a well-deserved day off!
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