Additional Information Job Number 25014914 Job Category Rooms & Guest Services Operations Location Sheraton Heathrow Hotel, Heathrow Airport, West Drayton, England, United Kingdom, UB7 0HJVIEW ON MAP (https://www.google.com/maps?qSheraton%20Heathrow%20Hotel%2C%20Heathrow%20Airport%2C%20West%20Drayton%2C%20England%2C%20United%20Kingdom%2C%20UB7%200HJ) Schedule Full Time Located Remotely? N Position Type Non-Management POSTING SUMMARY At Marriott, we're not just about smooth check-ins and check-outs. We aim to create memorable experiences for every guest throughout their stay. As a Guest Experience Expert, you'll take the lead in delivering exceptional service, from handling guest requests to sharing local tips. Your role is all about making each interaction feel like part of a unique journey. What You'll Be Doing - Welcome guests and assist with their needs throughout their stay. - Handling operational tasks, guest requests, and completing reports efficiently. - Providing local recommendations to enhance the guest experience. - Ensuring professionalism in appearance, communication, and adherence to company policies. - Staying active: standing, walking, and occasionally lifting up to 10 pounds. What We're Looking For - High school diploma or G.E.D. equivalent preferred. - No prior work or supervisory experience required-just a passion for great service What Makes You Successful - A commitment to creating a safe and welcoming environment. - Attention to detail and professionalism in every aspect of your work. - A hands-on, proactive approach to helping guests and supporting the team. Join us in delivering moments that matter and making every guest's stay unforgettable Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.