Job summary Are you passionate about improving outcomes for children and young people? Are you looking for an exciting opportunity to be part of a leadership team that is the front door to several children and young people's services? Do you have the knowledge and skills to help shape our services that work with children and young people? Then this could be the perfect role for you We are seeking a highly motivated Professional and Data Lead to work within Just One Number (JON), the Single point of Access for Norfolk and Waveney Children and Young Peoples health services. Main duties of the job The successful applicant will bring passion, enthusiasm, shared vision and innovation with a clear focus on delivering a high quality, efficient and effective service. You will also have knowledge and understanding of data and how this can shape services to enable the right response at the right time. About us Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives. There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey. If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development. Date posted 23 January 2025 Pay scheme Agenda for change Band Band 7 Salary £46,148 to £52,809 a year per annum, pro-rata Contract Permanent Working pattern Full-time, Flexible working Reference number 448-NCYP-6952585 Job locations Cringleford Business Centre Intwood Road Cringleford NR4 6AU Job description Job responsibilities 1. In conjunction with the Just One Number (JON) and Healthy Child Service (HCS) Clinical Leads develop and maintain pathways, procedures and protocols regarding care coordination within JON and the clinical and non-clinical triage of calls, video calls, referrals, emails, texts and other ways service users access the service. 2. To offer leadership for future innovation and growth of JON in conjunction with the digital service offer, Healthy Child Service, speech and language therapy service and mental health advice, support & access service in addition to future services/expansion. 3. Participating in trust wide projects and workstreams. 4. To provide clinical leadership and professional support including sharing of expert knowledge to staff and team members to improve clinical outcomes for CYP Families across Norfolk and Waveney. 5. To work with the HCS Clinical Lead and deputies to lead and embed HCS clinical pathways within JON. 6. To work alongside the JON Clinical Lead to ensure quality standards are maintained, deputising where required in data lead in meeting. 7. To work with the HCS clinical team and professional lead team to deliver clinical programmes such as the flu vaccination role out and promote public health messaging n the service. 8. To support with the planning and provide preceptorship to all new team members and newly qualified practitioners to ensure they are clinically competent in conjunction with the professional leadership team. 9. To ensure JON remains a positive learning environment for pre and post registration students. 10. Identify and address performance management issues in relation to practice and escalate issues to the appropriate line manager as part of the HCS professional review process. 11. To work with HCS system 1 lead and clinical systems to review & develop templates for SystmOne to ensure robust data collection and translation of this. 12. To ensure robust data reporting for all services within JON. 13. To work with and review multiple clinical systems and feedback to the leads for the services within JON, eg POWER BI and ERS. 14. To actively participate and support the development and delivery of training as part of the professional lead team. 15. To assist the JON and HCS Clinical Leads in the audit programme and evaluate service delivery in order to assess the quality of care delivered within JON. 16. Ensure appropriate action is taken when clinical risks are identified by self or a team member and that the escalation process is followed appropriately, this will include review of Datix and follow up on any actions identified. 17. To attend all leadership meetings and cascade information to teams. 18. To participate in service development, new initiatives informed by national and local priorities. Job description Job responsibilities 1. In conjunction with the Just One Number (JON) and Healthy Child Service (HCS) Clinical Leads develop and maintain pathways, procedures and protocols regarding care coordination within JON and the clinical and non-clinical triage of calls, video calls, referrals, emails, texts and other ways service users access the service. 2. To offer leadership for future innovation and growth of JON in conjunction with the digital service offer, Healthy Child Service, speech and language therapy service and mental health advice, support & access service in addition to future services/expansion. 3. Participating in trust wide projects and workstreams. 4. To provide clinical leadership and professional support including sharing of expert knowledge to staff and team members to improve clinical outcomes for CYP Families across Norfolk and Waveney. 5. To work with the HCS Clinical Lead and deputies to lead and embed HCS clinical pathways within JON. 6. To work alongside the JON Clinical Lead to ensure quality standards are maintained, deputising where required in data lead in meeting. 7. To work with the HCS clinical team and professional lead team to deliver clinical programmes such as the flu vaccination role out and promote public health messaging n the service. 8. To support with the planning and provide preceptorship to all new team members and newly qualified practitioners to ensure they are clinically competent in conjunction with the professional leadership team. 9. To ensure JON remains a positive learning environment for pre and post registration students. 10. Identify and address performance management issues in relation to practice and escalate issues to the appropriate line manager as part of the HCS professional review process. 11. To work with HCS system 1 lead and clinical systems to review & develop templates for SystmOne to ensure robust data collection and translation of this. 12. To ensure robust data reporting for all services within JON. 13. To work with and review multiple clinical systems and feedback to the leads for the services within JON, eg POWER BI and ERS. 14. To actively participate and support the development and delivery of training as part of the professional lead team. 15. To assist the JON and HCS Clinical Leads in the audit programme and evaluate service delivery in order to assess the quality of care delivered within JON. 16. Ensure appropriate action is taken when clinical risks are identified by self or a team member and that the escalation process is followed appropriately, this will include review of Datix and follow up on any actions identified. 17. To attend all leadership meetings and cascade information to teams. 18. To participate in service development, new initiatives informed by national and local priorities. Person Specification Qualifications Essential First level Registered Nurse/Midwife Specialist Community Public Health Nurse Degree level study Evidence of ongoing professional development relevant to the role Practice Assessor qualification Desirable Post Graduate cert./dip/degree in a related subject Recognised teaching qualification Leadership/Management qualification Completion of additional field of practice (migration) Experience Essential Experience of providing clinical supervision and mentoring Ability to work with Children and Young People and their families to provide holistic, evidence-based care Extensive Community Public Health experience Responds positively to change. Desirable Experience of managing clinical audit Leadership and management of staff Experience of writing and contributing to policies and procedures Skills Essential Competent in digital literacy Supervision skills both individual and group facilitation skills Acts as a clinical role model, mentor and supervisor for learners and qualified staff Able to contribute to team, service, and organisational development Desirable Experience of Data and clinical systems eg- System1, ERS, Power BI Person Specification Qualifications Essential First level Registered Nurse/Midwife Specialist Community Public Health Nurse Degree level study Evidence of ongoing professional development relevant to the role Practice Assessor qualification Desirable Post Graduate cert./dip/degree in a related subject Recognised teaching qualification Leadership/Management qualification Completion of additional field of practice (migration) Experience Essential Experience of providing clinical supervision and mentoring Ability to work with Children and Young People and their families to provide holistic, evidence-based care Extensive Community Public Health experience Responds positively to change. Desirable Experience of managing clinical audit Leadership and management of staff Experience of writing and contributing to policies and procedures Skills Essential Competent in digital literacy Supervision skills both individual and group facilitation skills Acts as a clinical role model, mentor and supervisor for learners and qualified staff Able to contribute to team, service, and organisational development Desirable Experience of Data and clinical systems eg- System1, ERS, Power BI Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Cambridgeshire Community Services NHS Trust Address Cringleford Business Centre Intwood Road Cringleford NR4 6AU Employer's website https://www.cambscommunityservices.nhs.uk/careers (Opens in a new tab)