We are seeking a strong customer service candidate for the credit control department of this highly successful business based on the Wrexham Industrial Estate. Excellent opportunity to join a rapidly growing business who offer career progression Day to day your role will involve but not be limited to: Calling to existing customers regarding their accounts Emailing and producing follow up letters for business customers agreeing realistic (based on customer Income & Expenditure) and sustainable payment plans or lump sum payments in line with company directives Always adhering to a high level of customer service Adhering to company procedure and policy in line with best practice In order to be considered for this role you must: Have excellent phone based customer service and/or collections experience Be able to show empathy but also communicate necessary actions Be a good problem solver and communicator Have administration skills in order to complete after call paperwork In return, you can expect a first years remuneration of £25,000 pa working Monday - Friday 8:30 - 5:00 ADZN1_UKTJ