REVENUE MANAGER HOSPITALITY
Reporting to -Head of Revenue
Department -Revenue
Hours -37.5 hours per week
COMMERCIAL TEAM
Our Commercial department is full of go-getters, and were racing ahead with our longer term vision ofsustainability and diversification. This means that we have a number of large and smaller scale initiatives in the works to make Silverstone more profitable, sustainable and a better place to work. We take the birdseye view to work with the rest of the business to drive commercial sales, form strategic partnerships, evolve our customer experience and identify key areas that are missing from the team. And, there has never been a more exciting time to join as we accelerate into the future.
JOB PURPOSE
This role is pivotal in driving revenue growth and profitability for the Hospitality department at Silverstone.
The Revenue Manager will be responsible for developing and implementing a comprehensive revenuestrategy that maximises revenue across all hospitality offerings.
KEY RESPONSIBILITIES
* Develop, lead and communicate the hospitality revenue Strategy in conjunction with the Head ofRevenue.
* Identify areas of opportunities and risks within Revenue that add value to the hospitality performance.
* Identify and pursue all areas of revenue maximisation for all revenue streams, distribution channels,cux mix, etc.
* Ensure seamless, timeline reporting of information that supports and enhances the hospitalitysfinancial reporting such as forecasting, budgeting and market trends.
* Develop and refine robust measurement tools and mechanisms, enabling clear performancebenchmarking for all product streams.
* Responsible for the accuracy and integrity of the hospitality commercial analysis and evaluations ofdecisions within all revenue streams.
TEAM RESPONSIBILITIES
o Creating a culture of mutual support, honesty, challenge, innovation and ambition
o Promote at all times the professional image of the company by ensuring high standards of both
professionalism and personal presentation.
PERFORMANCE RESPONSIBILITIES
Performance will be monitored against the following:
o Revenue budget
o Profit budget
o Market penetration
o Objectives set through the Personal Development Review (PDR) process.
KEY RELATIONSHIPS
o Ticketing
o Hospitality
o Marketing
o Finance
KNOWLEDGE, SKILLS AND QUALIFICATIONS
o 5+ years in Revenue Management
o Meeting & Events Experience
o Excellent analytical skills and data analysis
o Strategic pricing and forecasting
o Commercial and financial acumen
o Strong attention to details
o Effective communication and negotiation
SUSTAINABILITY
We dont just look after our team and our fans. We want to look after our world too. We're committed in ourresponsibility to reach our zero-carbon goal. So, we've adopted greener methods within our workplace, donated more than 20 tonnes of surplus food, and installed over 2,700 solar panels which generates 13% of our venues power - with all other energy from 100% renewable sources. Our dedication has earned us Three Star FIA Environmental Accreditation, but this is just the start.
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