Job Summary: The Operations Manager will oversee the daily operations of the organisation, ensuring that all processes meet company goals and standards for efficiency, productivity, and safety. This role will require a strong leader with an ability to improve systems, optimise performance, and foster collaboration across departments. Key Responsibilities: Operational Strategy: Develop and implement operational strategies that align with business goals and drive performance improvements. Team Leadership: Lead and mentor operations teams across sales office, design, stores and manufacturing, providing guidance, coaching, and performance management to ensure optimal team efficiency. Process Improvement: Analyse existing processes and workflows, identifying areas for efficiency improvements, cost reduction, and process optimization. Budget Management: Oversee the operations budget, ensuring effective cost management and resource allocation. Compliance & Safety: Ensure all operations comply with regulatory requirements, health and safety standards, and company policies. Performance Monitoring: Set and monitor operational KPIs, and take corrective actions where necessary to maintain productivity and quality standards. Collaboration: Work closely with other departments (HR, Finance, External Sales) to support business goals and drive cross-functional projects. Vendor and Supplier Management: Manage relationships with external partners, ensuring quality and timely delivery of services or products. Key Competencies: Strategic thinking Leadership and team management Strong decision-making skills Excellent organisational abilities Results-oriented mindset Adaptability and flexibility in a fast-paced environment Benefits: Competitive salary and eligibility for inclusion in performance-based bonus scheme Comprehensive health insurance Retirement savings plan Professional development opportunities 25 days annual leave