Principal Business Analyst (circa £65k)
We're looking for a Principal Business Analyst to join our Change & Technology department on a full time, permanent basis.
Over the next 12 months and beyond we are transforming our business and the way we work. We are modernising our systems and processes and reviewing how we position ourselves in the market, to support our growth strategy and help us to achieve our commercial ambitions. Our Project Office team are central to ensuring we deliver our ambitious change agenda in the best way.
What’s in it for you?
At Golden Charter, everyone is trusted to be themselves, develop themselves and make a valuable contribution for our customers. Our rewards and recognition are continually evolving to make sure we are well looked after whilst enabling us to choose the benefits we want.
We are currently based in Bearsden but will be moving to the city centre in the near future. We understand the importance of work life balance and have a very flexible approach to where we work, with most employees splitting their time between working at home and working in the office. If our customers are getting the right service and our business objectives are progressing at pace, then that’s more important to us than where you work.
Along with flexibility, we offer lots of the perks and benefits including a health cash plan, flexible benefits allowance, on-site masseuse and yoga classes, Employee Assistance Programme and mental health first aid.
What you'll be doing:
As the Principal Business Analyst, you'll oversee and lead the business analysis function, ensuring that requirements are accurately gathered, thoroughly documented and effectively supported throughout the project lifecycle. You'll be collaborating closely with the business analysis team and the development team to define solutions that align with user needs. You'll play a pivotal role in steering the function across the organisation, ensuring that all projects are aligned with strategic objectives and deliver tangible business value.
What we’re looking for:
* Prior experience as a Business Analyst or Product Owner embedded in cross-functional teams
* Proven skillset in successful delivery of customer-facing software applications
* Ability to work closely with development and IT teams to design, validate and implement solutions that meet business objectives
* Experience of structured prioritisation techniques such as MOSCOW, Cost of Delay
* Understanding of various user-research methodologies and techniques
* Proficiency in identifying and managing risks related to business analysis activities
* Experience in leading and mentoring a team
If this sounds like a role you'd be interested in, we'd love to hear from you so please send your CV to jobs@goldencharter.co.uk or reach out to discuss further!
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