Client Relationship Manager - Insurance - Remote Working
Job Market - Insurance Motor Claims / Client Services
Client Relationship Manager - Motor - About the role
You will be a vital day-to-day point of contact for insurance market clients, bringing claims and TPA experience and building strong relationships with technical and procurement teams within client organizations to establish yourself as a trusted advisor. You will understand client needs and champion those needs internally to ensure first-class service delivery.
Commercially astute and excellent communicators, Client Service Managers immerse themselves in client businesses, pre-empting challenges and proactively identifying opportunities to enhance the relationship - involved with coordinating the breadth of client engagement from initial onboarding of new clients to the ongoing management of day-to-day engagement and performance reporting.
Client Relationship Manager - Motor - Key duties
Client Relationship Management:
Service Delivery:
Ensure that service delivery aligns with contractual obligations and SLA/KPI requirements by proactively monitoring adherence.
Work closely with clients to understand their specific requirements and tailor services and engagement plans accordingly
Coordinate with internal teams to ensure all client-specific ...