Job Description
Be Yourself - Be an Inspiration to Your Team - Be Leonardo
As a Meetings and Events (M&E) Operations Manager and Head of Department, you'll be responsible for maintaining smooth M&E operations and leading your team to ensure our guests have an exceptional experience. This is a busy role that requires high standards and a passion for delivering excellent customer care.
Some of the perks you could enjoy include:
* Head of Department bonus scheme based on financial and personal performance
* Enhanced pension plan
* Special rates on Leonardo Hotel rooms across the UK & Europe
* Company-wide recognition scheme with vouchers for high street shops
* Meals on duty
* Talent referral scheme with bonuses for successful recommendations
* Regular celebrations like Thank You Week and annual Employee Awards
* Access to Pension Scheme, Life Assurance, and Wellbeing Support
* Ongoing training and clear progression paths
If you're our ideal M&E Operations Manager, you will:
* Be yourself!
* Act as a vibrant host, recognizing customer needs and fostering customer retention
* Be hands-on, visible, and capable of leading and multitasking
* Ensure hotel facilities and equipment are well-maintained
* Have excellent communication skills to build relationships with organizers and hotel departments
* Maintain adequate staffing levels for upcoming events
Why join us?
We support our colleagues as much as our guests. Once part of the Leonardo community, we help you develop your management skills through our 'People Programme' and 'Passion 4 People Leonardo Culture' workshops. We offer an 8-month 'Fast Forward Programme' and a longer 'Accelerate Programme' to prepare you for future leadership roles, including ILM certification and membership of the IoH. With comprehensive training and clear career progression, your future in hospitality is bright.
Our Story
With decades of hotel industry experience, we operate over 270 hotels across the UK and Europe. We manage over 55 hotels in the UK & Ireland and are one of the fastest-growing hotel groups, with plans for significant expansion. Join us during this exciting growth phase!
#J-18808-Ljbffr