Job Description As the Quality Assurance Supervisor, you will support and deputise for the Quality Assurance Manager, manage a team of direct reports, and ensure compliance with industry standards, customer codes of practice, and external accreditation requirements. You will serve as a key point of contact for quality and food safety issues during shifts, working collaboratively across departments to drive a culture of quality and continuous improvement. Key Responsibilities Leadership and Management Deputise for the Quality Assurance Manager as required. Train and mentor direct reports on procedures, ensuring all training records are maintained and up to date. Oversee the team’s workload and manage deadlines effectively. Standards and Compliance Support QA and Operations teams to ensure compliance with factory procedures, customer policies, and accreditation standards. Act as a point of contact for quality and food safety concerns during shifts. Participate in auditing processes, including QMS, GMP, fabrication, and CCP audits. Assist the QA Manager with handling holds, concessions, rejections, and incidents. Monitor and report on technical KPIs. Assist in creating QAS documents, line standards, and internal specifications. Update documentation, procedures, and risk assessments as needed. Collaborate with management and supervisors to promote “Right First Time” production and continuous improvement. Customer and Audit Engagement Support and participate in customer visits and technical audits, ensuring successful outcomes. Assist with day-to-day BRC and retailer audit management, ensuring timely and effective resolution of non-conformances.