Summary
Are you a master of multitasking with a knack for keeping things running smoothly? We're on the hunt for a superstar Office Administrator Apprentice to bring their organisational magic to our team.
Wage
£15,704 a year
Training course
Business administrator (level 3)
Hours
Monday - Friday (30 min unpaid break). Shifts to be confirmed.
40 hours a week
Start date
Monday 14 April 2025
Duration
1 year 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
If you're motivated and results-driven, ready to contribute to a dynamic environment, we encourage you to apply for this Office Administrator Apprentice role!
Responsibilities:
* Coordinate the set-up and organisation of new projects, including scheduling and booking scaffolding, ordering materials, and arranging client appointments.
* Liaise with suppliers and subcontractors to ensure jobs are set up efficiently and run smoothly.
* Answer phone calls professionally, demonstrating strong communication and problem-solving skills.
* Utilise systems for document creation, scheduling, and collaboration with team members.
* Manage social media platforms, creating engaging posts and content to promote the business, as well as handling online advertising to increase brand visibility.
* Maintain an organised filing system for both physical and electronic documents, ensuring easy retrieval of information.
* Manage clerical duties such as sorting mail, ordering office supplies, and coordinating office maintenance.
* Support administrative functions by preparing reports, presentations, and other documentation as required.
* Collaborate with various departments to facilitate communication and workflow within the office.
Why Join Us?
* 21 days annual leave plus bank holidays per annum, Staff Christmas party, and Summer Staff celebrations.
Please note: To be eligible for this apprenticeship, you must have lived in the UK, the British Overseas Territories, or Crown Dependencies (Channel Islands and Isle of Man) for at least three years prior to the start of the apprenticeship.
We advise on getting your application in early as this position won't hang around for long.
Where you’ll work
Unit 8, Rooktree Farm
Milton Keynes
MK17 8BW
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
MILTON KEYNES COLLEGE
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
This is a great opportunity to transform your passion into a profession!
Business Administrator apprenticeship training provides you with a chance to earn while you gain valuable experience. You'll attend and be part of a vibrant college, whilst working alongside industry professionals who are keen to share their knowledge.
Requirements
Essential qualifications
GCSE or equivalent in:
* Five GCSEs at Grade 4(C) or above including English and Maths or equivalent (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* IT skills
* Communication skills
* Customer care skills