The Role:
£25k-£28k Full time - Edinburgh EH3 8EH
We are currently recruiting for a FM Coordinator to join our public sector and work in a revolutionary way at client's sites with a real focus on workplace and customer experience. In this forward-thinking role you will be enlisted to oversee total facilities management service delivery at the site in Edinburgh.
A very customer orientated position, you will be responsible for supporting the Workplace Liaison Manager ensuring the company delivers its contractual obligations on time. The successful candidate will be required to work from the client's site and will report directly into the Workplace Liaison Manager. You will be rewarded with salary reflective of background, skill set and experience.
Day to day:
1. Responsible for the delivery of all hard and soft services including support for cleaning, housekeeping, emergency call out, PPM, reactive repair as required on a site by site basis including the direction, supervision and oversight of subcontracted services
2. Promotes high level of satisfaction among customer/end-users by anticipation and promptly responding to their service requirements
3. Always assures prompt response by other team members and selected contractors to exceed customer expectations
4. Gives direction on site to promote engagement and excellence in customer service an...