Job Description Do you have experience supporting projects and business change? Are you, highly organised with excellent IT skills? We are looking for an applicant with a passion for IT and high-quality customer service skills. Key Responsibilities Guiding and supporting business review and re-design. Mapping 'as-is' and 'to-be' business states, identifying opportunities for improvement/change, modelling different scenarios and analysing impacts of change. Develop testing and user acceptance plans, understanding and articulating the effect of proposed solutions, create accurate and details 'as-is' and 'to-be' business models, conducting impact assessments and benefits analysis. Configuration management of documentation and architecture for the project/programme including business processes, procedures, requirements catalogues, traceability matrices, test plans and strategies. Lead, chair and facilitate workshops and meetings, preparing and delivering presentations and other communication and engagement activity as required. Support the business change aspect of the project/programme, contributing to business readiness/change impact assessments and planning training/awareness and communications activity. General analytical support including analysis of a range of different types of data and information, benefits identification, monitoring and tracking. Essential Skills And Experience Significant previous experience of business change and organisational development work in a business or public service environment Excellent interpersonal skills - including good verbal and written communication, presentation skills and the ability to lead and facilitate meetings and workshops with a range of stakeholders Experience of collating, processing and analysing both quantitative and qualitative data; Experience of identifying, documenting and verifying business requirements and specifications Experience of business process improvement/re-engineering including analysing and documenting processes using a range of tools and software. The following would be advantageous Experience using PRINCE 2 project management methodology and/or similar industry standards (such as Managing Successful Programmes (MSP), Agile, etc). We will consider applicants who are able to work 28 hours per week or more. To be eligible to apply for this role you must have a 5 year ‘checkable history’ in the UK – ideally this means that you would have been resident in the UK for the last 5 years.