Job Description Join our dynamic team at Redzone as a Project Manager and lead the way in delivering exceptional project implementation experiences for our clients Under the guidance of our Platform Leadership Team, you will manage the end-to-end implementation of Redzone’s solutions, working closely with customers to gather requirements, oversee configurations, and ensure a seamless transition to onsite coaching and support. Your expertise will be vital in delivering projects on time, addressing risks proactively, and driving customer satisfaction. This is a Full-Time, Exempt, Remote role from the UK with up to 60% travel required. Responsibilities: Customer Journey & Implementation Lead the customer journey from project initiation to onsite coaching, typically spanning 6-12 weeks. Participate in onsite success planning and readiness sessions, ensuring priority activities are completed. Validate systems and signals before coaching begins. Technical Configuration & Deployment Configure Redzone software to align with client manufacturing processes, integrating data such as product and equipment details. Oversee infrastructure installation for the Visual Factory and ensure automation signals (e.g., photo eyes, machine cycles) deliver real-time data. Manage contractors to ensure timely, cost-effective hardware and automation setup. Project Oversight Manage multiple concurrent deployments, from sales handover to onsite coaching delivery. Conduct weekly status calls with project teams to maintain momentum and address milestones. Ensure successful project delivery, culminating in a “Green Go Live” event. Stakeholder Management Serve as the primary point of contact for clients, fostering strong relationships and satisfaction. Highlight and address risks with clients, Coaching Directors, and leadership teams. Document and refine project templates, training materials, and communication tools. Ongoing Support Assist onsite Continuous Improvement Coaches and clients with configuration updates and automation requests.