Installing throughout the UK, we provide our monitoring hardware and software products to businesses operating in an ever-changing weather landscape. From building bespoke weather monitoring solutions in-house to installing on roller coasters and skyscrapers, the opportunity with Skyview is for an individual who is keen to apply their skills on a commercial level with a highly ambitious and focused team. Our Service Engineers are based at our Skyview offices in Sudbury, Suffolk and must be available to travel the length and breadth of the UK to install equipment. On average our engineering team spend 1-2 days in the office per week and 3-4 days on the road (must be able to commute to Sudbury).
We are looking for an individual with attention to detail who is able to work within an experienced team to execute projects, completing time-sensitive and often mission-critical installations to a high standard. Applications with specific outdoor service or installation experience are desirable; however, if you have a basic understanding or experience of electrical installation we want to hear from you, as training will be provided.
Excellent customer service skills
Service engineer experience is advantageous but not essential
Preparing for site visits (services, rescues and new installs)
Testing and configuring of equipment
Preparing, testing and configuration of equipment
Performing installations and commissioning visits
Providing customer training
Servicing and calibrating sensors
Completing service and calibration, installation and site visit reports, which advise both the client and the Technical Director of works carried out on site
Arranging accommodation
Ensuring all administrative paperwork i.e. service documents, contracts, site expenses are inputted onto the SuperOffice CRM system
Completing office-based tasks such as providing clients with support and identifying any faults from data shown in Skylink-Pro
Taking due care of company vehicle, completing vehicle checks and ensuring servicing requirements or defects are reported to the Fleet Manager
Supporting other departments as required
Representing Skyview Systems and helping us implement our ISO 9001: 2015 company objectives and green policy
Use of a Skyview company van
Free parking
Staff discount
Employee Assistance Programme (including free counselling sessions)
Christmas meal and team days