Internal Senior Sales Administrator (office based)
Salary: £28,000 - £32,000 (depending on experience). Overtime is available and paid at time and a half including weekends and bank holidays!
Bonus: £500 bonus paid after completion of a successful 6-month probation!
Hours: Monday to Friday 7:30am – 4:30pm.
Location: Horsham, West Sussex (hybrid working could be considered on successful completion of probation period)
Who are Telecom Acquisitions Ltd?
Founded 12 years ago, Telecom Acquisitions Limited (TAL) is the holding company of several residential broadband brands, including Home Telecom, Fleur Telecom & Eclipse Broadband. With a niche proposition specialising in the tenancy rental market matching contract lengths to tenancy terms, TAL has carved itself a unique spot in a fast-growing market. Having recently joined forces with TalkTalk to become their home move specialist team, this growth is set to continue as the portfolio of brands, numbers of customers and full fibre roll out continues.
Why join us?
Aside from a fantastic list of benefits, we move quickly and are market leading. We truly live our ethos of work hard, play hard. Whilst we are data driven and KPI led; our management structure, family ethos and constant determination to be the best we can be, ensures that those who want to grow and develop have every opportunity to.
Key Responsibilities:
1. As an integral part of the team, the Internal Senior Sales Administrator at TAL will never have a dull day!
2. Managing Sales leads and campaign data from our CRM and our MaxContact dialler.
3. Monitoring and managing centralised mailboxes for our suppliers, handling incoming queries and requests, ensuring supplier updates are added to relevant tickets promptly.
4. Providing regular reporting and updates to Senior Management with regards to call outcomes, quality of leads, connections rates, agents stats.
5. Dialler Management.
6. Daily meetings with our lead suppliers.
7. Attending meetings, actioning minutes and distributing action points with Senior Management.
8. Liaising with all internal departments to ensure our client experience is as smooth as possible.
9. Working closely with our Sales team, managing the sales inbox daily, actioning and distributing tasks.
10. Complete compliance administrative tasks surrounding the maintenance of our proudly presented ISO accreditations and Ofcom rules regarding outbound calling.
11. Raising purchase orders where necessary and subsequent actions to conclude.
12. Work closely alongside existing Administrators to ensure harmonious completion of tasks.
Is this you?
1. Minimum 12 months’ proven administration experience in a Sales environment.
2. Strong IT Skills including Word, Excel, PowerPoint, and Outlook.
3. Exceptional organisational skills including prioritisation of workload.
4. Strong interpersonal skills to integrate into the team.
5. Excellent communication and listening skills.
6. Ability to multi-task and work in a fast-paced environment.
7. Strong attention to detail.
8. Excellent numerical skills.
What benefits will you receive?
1. 50% off our Broadband, completely free after two years.
2. 33 days holiday allowance including bank holidays.
3. 5 additional days leave granted based upon length of service.
4. Buy & Sell holiday allowance scheme.
5. Death in service benefit.
6. Pension scheme.
7. Eye care vouchers.
8. Complimentary drinks on Friday.
9. Company lunches and breakfasts.
10. Refer A Friend Scheme.
11. Fun incentives including sports day, summer parties, extravagant Christmas parties and many more.
12. Kudos Employee Recognition Scheme – Including Days Out and exciting work trips.
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