Our team in Stoke is seeking an experienced Administrator to provide a comprehensive and efficient administrative service. Do you thrive in a busy environment, juggling a wide range of different administration tasks and meeting various people? If so, then this could be the role for you. With You is all about working with our clients to find the right path for them to get back to where they want to be, and you will be joining an amazing team of people who go the extra mile to make that happen.
Working within one of our services is always busy, sometimes challenging, but always rewarding. This position is based at our Stoke Community Drugs and Alcohol service. You will be part of our administrative support team, providing an all-round administration and reception service including secretarial and data-related tasks. You will also provide clinical administrative support and play a role in ensuring the security and health & safety of everyone who comes into the service.
It's a very busy service as we have many clients to support, so a smooth-running administrative team is crucial to us achieving our aims each and every day. There's great variety in this role ranging from greeting clients, minuting meetings, maintaining our data quality, processing assessments, and providing clinical administrative support. This is a full-time permanent position with a salary of £23,400 - £26,250 per annum. This will include an element of Saturday working on a rota basis.
Essential Skills
To do this job successfully, you will need:
1. Experience of providing great administrative support in a busy environment.
2. The ability to communicate effectively with a wide range of people.
3. Confidence in working in a team environment and the ability to work collaboratively.
4. A good level of Maths and English (verbal and written).
5. Organizational skills, with the ability to manage and prioritize your time and deal with changing and conflicting demands with ease.
6. Good analytical skills with an eye for detail.
7. A can-do, positive attitude.
8. Excellent IT skills, including database management, and comfort using digital media to understand work-based Health & Safety issues.
9. Some flexibility with working hours and location from time to time.
If you have worked in a charitable organization before and/or have knowledge or experience of our client group, that would be an advantage but not essential. Above all, we are looking for someone who is passionate about what we do, with a positive and engaging approach.
Diversity Statement
As an organization, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialized communities, LGBTQ+ people, and armed forces veterans.
As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability who meet all the essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia, or a medical condition that may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
About Company
Everyone should feel comfortable getting the support they need for issues with drugs, alcohol, or mental health. At We Are With You, we work with people on their own goals, whether that's staying safe and healthy, making small changes, or stopping an unwanted habit altogether. We give people support in a way that's right for them either face to face in their local service, community, or online.
We provide a free and confidential service without judgement to more than 100,000 people a year. We use our expertise to improve the help available and raise awareness around drugs, alcohol, and mental health so that more people can get support. We Are With You.
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