The Senior Medical Secretary Function Provides:
An accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies (e.g. Local Authority, Third Sector, CAIS) in order to provide a safe and efficient patient pathway and provide information and appropriate support to families and carers.
The post holder will ensure the delivery of a comprehensive high-quality medical secretarial and administrative service to the consultant, doctor and junior medical team and specialist nursing teams, and other health professionals.
The post holder will be responsible for the guidance and direction of the team dealing with appropriate day-to-day issues to oversee the smooth running of the department and provide support to the line manager.
Main duties of the job
The role requires a medical secretary with experience of working on their own initiative at a senior level and is able to offer comprehensive secretarial and administrative support to the Consultants and their associated teams. As a senior medical secretary, you will be the first point of contact for patients, doctors, and staff throughout the Health Board.
This challenging position requires someone who is a team player, flexible, organized, and able to work well under pressure. The successful candidate will need to be an experienced typist, qualified to RSA Typing Level III (or equivalent). This position also requires excellent communication skills, the ability to meet the demands of working in a busy environment, and is able to represent the department with due professionalism.
This post will be worked over 5 days, Monday - Friday to ensure continuity for the service.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
If you relish a challenge, have a passion to help others, or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales has all the right ingredients. The largest health organization in Wales, providing a full range of primary, community, mental health, acute, and elective hospital services for a population of around 700,000 across North Wales. Join our team and get the support you need, in line with our Organizational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity and are proud to welcome applicants under the 'Disability Confident Employer' scheme.
Please check your email account regularly. Successful applicants will receive all recruitment-related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favorably than an application submitted in English.
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
1. NVQ Business administration L4 or equivalent experience or City & Guilds (AMSPAR) Level 3 Diploma in Medical administration or equivalent medical secretary experience
2. RSA /OCR level 3 or equivalent experience or qualification in typing
3. ECDL or equivalent experience
4. Management qualification or working towards
5. NVQ 3 Customer Service
Experience
1. Experience of coordinating administration activities
2. Experience of working as a medical secretary
3. Experience of organizing workload and people
4. Previous NHS Experience
Skills
1. Advanced typing skills
2. Will work unsupervised
3. Excellent organizational skills
4. Will prioritize own workload
5. Minute taking experience
Knowledge
1. Knowledge and ability to use Microsoft office applications
2. Evidence of Continual Personal Development
3. Knowledge of Referral To Treatment process (RTT)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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