Telecoms CoordinatorJob Reference: 45720Posted: Tuesday 9th November 2021Closing Date: Monday 29th November 2021Up to £20,475 per annumStockport, Greater ManchesterFull-Time, Part-TimeCreative Support is a national organisation with charitable status providing care and support to people across England with a wide range of needs. We are also a Registered Social Landlord managing around 1,000 units of supported housing. As a large employer with multiple locations we need to manage our telecoms estate as efficiently and effectively as possible.We are currently recruiting two Telecoms Coordinators to join our friendly Head Office team in Stockport. This is a busy and responsible job which will offer job satisfaction to someone with a conscientious and diligent approach who enjoys providing great customer service and solving problems. You will coordinate the purchasing and management of telecoms for the organisation, including mobiles, landlines and broadband. You will need to be confident and proactive in identifying and following up faults, user problems and billing issues. You will be accountable for your own caseload whist working flexibly and helpfully as part of a wider team.You must have prior experience gained in a responsible, customer-focused administrative role. Previous experience of telecoms related work is desirable, but not essential if you can demonstrate a genuine interest in telecoms. You must be able to input data accurately and be able to maintain up to date records. A good standard of numeracy and literacy is required and you must be competent in the use of IT, including word and excel.If you want to find out more about the role please contact Megan Mitchell by emailing Megan.Mitchellcreativesupport.co.uk.Benefits of working with Creative Support:Friendly, supportive work environmentCareer development opportunitiesHigh level of training and development through our Creative AcademyPension with company contributionFree life assurance25 days paid annual leave plus bank holidays, plus an additional day off for your birthday after 2 years serviceThis job could be full time (37.5 hours) or part-time subject to a minimum of 25 hours and could be worked during school hours. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station and with frequent buses into Manchester.Creative Support is a welcoming and inclusive Equal Opportunities employer.In order to keep our staff and service users safe we expect all applicants to Creative Support to have had at least their first Covid 19 vaccination prior to starting employment with us and to be committed to having the second vaccination within a 3 month period.Application Instructions:In order to apply, please read the job description and then complete the online application form using the links above.You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to recruitmentcreativesupport.co.uk to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying.If you require any advice on completing your application form, please call us on 0161 236 0829.Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS