An opportunity has arisen for a flexible and motivated individual to join the Head, Neck, Eyes and Plastics Business Unit Management Team as an Operational Coordinator. This is an exciting role for someone wishing to develop their operational management experience. You will be responsible for the day to day operational running of the Administration Teams to facilitate the smooth and efficient running of the services. You will also work closely with the Service Coordinator and Service Manager to support the delivery of key performance management targets within the Business Unit. You will play a key role in the operational support of the Business Unit, working closely with Lead Clinicians, Clinical Team Leaders and staff to ensure the systems and processes are in place to meet local and national targets. You will be required to ensure the effective delivery of services by providing leadership, support and guidance on operational related issues to both clinical and non-clinical staff. Leading on initial stages of grievance and discipline, appraisals, acting as an appointment panel member, ensuring that appropriate training is delivered to staff, reviewing work performance and progress. Your main duties will include managing the Business Unit's administrative teams, providing operational support to the services with the support of the Service Coordinator and assisting with service development objectives. Closing date of applications: 21st November 2024 Interview date: 05th December 2024 As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work. In Return We Will Offer Development opportunities, both professional and leadership development On-going support from recruitment to when you join our team and beyond. Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes Key Facts We see on average 4810 OP appointments a day. We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week. An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country. Our hospitals admit an average of 195 emergency patients daily. Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres. We are one of only 7 Trusts nationally with more than 50 operating theatres. We carry out more than 140 elective procedures each working day. UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff. For further details / informal visits contact: Name: Georgie Watson Job title: Interim Service Coordinator Email address: georgina.watson3nhs.net Telephone number: 07971333387