For 10 years now, we have been providing Telephony Solutions, Cloud Based Solutions, Security, Network, Mobile and Support Solutions to the South West M4 Corridor area. We feel a combination of core values, combined with a wealth of experience gives us that edge on our competition, and we have formed partnerships with market leading network operators, carriers and IT vendors, enabling us to offer bespoke end to end solutions for your business IT and Comms requirements. To join our team and help expand us further, we are looking for an experienced Telecoms Infrastructure Engineer.
Telecoms Infrastructure Engineer
Location: Cirencester
Salary: GBP28k - GBP32k D.O.E
Benefits: Company Van when out on site, 25 days holiday + bank holidays
Working Hours: 9AM - 5PM, Monday to Friday (Office/Home/Field Based)
As a Telecoms Infrastructure Engineer, you will be responsible for the IT and Telecoms hardware and software support across areas such as Telephony, Office 365, Cyber Security, Telecoms Hardware, or Wifi.
Key Responsibilities
1. Operating 1st, 2nd and 3rd line support, assisting our base of SME customers in any area needed.
2. Going out on customer sites when needed and resolving Hardware/Software issues.
3. Being the voice of the company, and communicating with customers on the phone and face to face when needed.
Experience Required
1. Experience working in a 1st and 2nd line position, with a background in Telephony and IT.
2. System experience including Gamma Horizon and Office 365 is essential.
3. Experience with Barracuda Cybersecurity preferred but not essential.
4. Experience in installing and maintaining Telecoms services in a field-based role.
If this role sounds like it could be of interest, please contact Beth on (phone number removed) / (url removed).
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