Job Role: Resourcer
Reports to: Head of Group Skills
Location: Skills, Birmingham
Hours of work: Monday - Friday, (8.30am - 17.00pm)
Introduction & Job Purpose
An exciting opportunity has arisen for a Resourcer looking to take their next step and join the team at Challenge trg Skills.
It will be your responsibility to manage the complete learner experience from training course expression through to course booking and confirmation, ensuring conversation ratios are maintained. You'll need to make sure the client's needs are met at all times.
Duties
The role will involve making and receiving a high volume of candidate calls, so a confident and professional phone manner is essential.
Screening candidates for various government funded training courses that in many cases have a job interview attached.
Responding to enquiries promptly by telephone and email providing information to prospective learners.
Reviewing applications, interviewing and assessing prospective learners to determine if they are suitable against the course eligibility criteria.
General admin duties associated with screening and booking learners for training courses.
Knowledge of software packages that include excel, outlook, in house candidate record systems, screening applicants that have applied via numerous job boards and social media sites.
The job role can be reactive, so a steady head and organisational skills are desirable.
Advertise jobs on various job boards.
Work ...