St Margaret’s Hospice Care has a fantastic opportunity for a Driver/Warehouse Assistant to join our team. This role is based in Taunton. You will join us as a permanent member of our team, on a full-time basis, and in return you will receive a competitive salary of between £23,152 and £24,506 per annum. Working alongside a colleague, you will collect and deliver furniture to customers and St Margaret’s Hospice Shops across Somerset. You will also support with operations at our Retail Warehouse. You won’t just be joining a fantastic team – you’ll be part of a welcoming, community minded charity. Our mission is to provide excellent specialist palliative care for patients and support to their families. Everyone here contributes and has a part to play towards our goal. If you speak to any of our staff or volunteers, they will tell you how the patient is at the heart of everything they do. So, if you’re looking for a role where you can really make a difference, working as part of a supportive team, we could be a perfect match. What can you expect to be doing? We have 31 shops around Somerset, all contributing valuable funds that support our Hospice services. Within the retail group are our three large furniture stores, served by a logistics operation which is managed centrally from our Taunton Warehouse – this is where you come in. As Driver/Warehouse Assistant, you will play a key role in ensuring that our warehouse and logistics function operates in a professional and cost-effective way, while keeping excellent customer service at the heart of everything you do. Working closely with the Logistics & Warehouse Manager and a team of drivers, your day-to-day work will include: Ensuring an efficient and professional furniture collection and delivery service for customers and donors. Assisting with loading and unloading goods from vehicles, including furniture. Processing and storing new and donated stock in the warehouse. Providing regular holiday and absence cover for our Drivers and Retail Logistics Administrators, including contacting customers and booking in furniture collections. Helping to ensure that the day-to-day organisation of the warehouse meets the needs of our shops. Maintaining health and safety standards within the warehouse. Our Core Competencies for our Retail Driver/Warehouse Assistant You will need: A track record of successful delivery driving using a 3.5 tonne vehicle. Alongside the more practical skills required, you will have an empathetic approach to customer service and teamwork. As this role requires travel across the county to undertake deliveries to our stores, a full valid driving licence will be required. This role is a physically demanding position within a busy warehouse environment, which includes the lifting of donated goods. What can we offer you? Holiday entitlement 33 days holiday including bank holidays rising to 35 days after 1 year, and increasing with length of service (pro-rata if part-time) Recognise continuous service for clinical staff paid at band 5 who join directly from the NHS or another hospice Ability to buy and sell annual leave Pension scheme NHS employees eligible to continue with their NHS pension scheme Non-NHS employees will receive 5% employer and 5% employee contribution. Award-winning Employee Assistance Programme for you and your family offering: Vitality & wellbeing health portal for non-emergency care Unlimited access to 24/7 online GP Consultations for employees, their partners, and dependent children as well as Expert Case Management Confidential and free 24-hour Employee Assistance Counselling and support Legal, financial, and medical information and advice And more… Life assurance cover – 2x salary Health Cash Plans - help with covering the cost of healthcare needs by providing cashback on a range of health benefits Blue Light Discount Card Enhanced maternity/paternity leave Excellent learning and development opportunities Free on-site parking in Yeovil and Taunton Volunteering and fundraising opportunities Eligibility criteria applies If you want to get to know our team or have a chat before applying, we'd love to hear from you. Just email Susan Kerber (Head of Retail) at susan.kerberst-margarets-hospice.org.uk. Unfortunately, we are not able to offer visa sponsorship at this time. For any questions about our recruitment process or to request an application form is sent to you, please contact Recruitmentst-margarets-hospice.org.uk We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact us for a chat if there's anything you want to talk about before you apply. If you have all the information you need, just click apply. We can't wait to hear from you Closing date: 09/03/2025